Y Franks Appliances Ltd

Appliance Retailers
503 15th Street West Vancouver BC
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Appliance Retailers
Y Franks Appliances Ltd
Star Score
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32%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Y Franks Appliances Ltd

Average customer rating:
7.7 10 (6 reviews)

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Don in North vancouver
Don in North vancouver
2 reviews North Vancouver, BC
10/10

Kitchen remodeling

We spent a considerable amount of time looking for appliances that we thought would meet our needs. We found the staff at y franks to be most knowledgeable and were able to provide some tips that we had never thought about. The full kitchen displays were most helpful in deciding which appliances would work for our situation. They also tend to carry more of the upscale and better quality products than the big box stores. Definitely check them out.

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Karen in North vancouver
Karen in North vancouver
1 review ,
10/10

Reno, Purchased Appliances

We purchased a fairly large package from Y Franks, there was a lot of detail and communication required for our project. Our sales person Tina was great, she was knowledgeable about the product & got back to us right away when we needed information. Their pricing was also very competitive with other dealers we got quotes from.

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Vic in West vancouver
Vic in West vancouver
1 review West Vancouver, BC
2/10

Purchased several appliances

Very poor service. We ordered appliances months in advance but Y Franks couldn't deliver as scheduled. Some appliance were delivered weeks late which held up our kitchen renovation by over a month. They did not provide any compensation, only excuses. We recommend you use another company.

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mary-ann in west vancouver
mary-ann in west vancouver
12 reviews West Vancouver, BC

First Review

10/10

all appliances

Y Franks has a great selection. They provide service and are very friendly,personable and knowledgeable. They have been very good at helping us with warranty issues, which are ongoing. We love the look of our fridge but wouldn't buy a Viking fridge again and would definitely go with a Subzero the next time around. Penelope Fast was our sales rep and she was great to work with. Our kitchen looks really good and the appliances help our lives to function smoothly.

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Unhappy in W. Van
Unhappy in W. Van
1 review North Vancouver, BC

First Review

4.5/10

Fridge

Kitchen Aid $6200.00 21/2years old. After 2 years, fridge shut down while we were away. Food spoilage paid for by Y. Franks as Kitchen Aid would not. Many problems since then. Fridge still not working. Service repair companies cannot fix. Now want to charge us for new computer board - only guaranteed for 1 year. Very unhappy.

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Margaret H from West Vancouver
Margaret H from West Vancouver
1 review North Vancouver, BC
9.8/10

New Fridge

Y Franks is a local West Vancouver company that deals with appliance sales. They have a knowledgeable staff and very good products. I would recommend them to anyone. Their service is excellent.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Y Franks Appliances Ltd

Our showroom offers the best selection of affordable and premium appliance brands that have been carefully selected based on feedback from our past customers. Only products with a history of high performance, ongoing customer satisfaction and the lowest incidence of repair are offered to our clientele. The end result: products ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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