Horrible service. Despite providing them 2 years notice for this project, I have been waiting MONTHS for them to complete it. Promises made and not kept.
Six months prior to needing to start install, we continually reminded them that we STILL needed drawings. Took 5 months to get them to us (after having over a year and a half) and multiple visits to the site for measuring and re-measuring.
We were given timelines only to have them changed on us, delays by 2 months (after multiple delays prior). Excuses, poor time management and broken promises. It's a shame because they really do provide a great product and have some great staff members (Lauren and Samantha).
We understand we are in a difficult time with COVID but this goes beyond what is reasonable. We are now at a standstill and keep getting excuses. Horribly dissatisfied.
- Approximate cost of services:
- $100,000.00