I had a problem with a Frigidaire dryer whose drum was very noisy during operation.
Over the phone Brad provided an initial assessment of possible causes and an estimate for the costs, should parts need to be replaced.
He was very flexible with the appointment and also assured me that they carried in stock the parts that could be needed for repair. (Bearing kit, heating element)
The problem turned out to be several pieces of plastic and fabric that became lodged behind the drum. They lubricated the bearing and cleaned up the drum and the dryer is running great currently. This company was very honest and professional in dealing with our problem. I would highly recommend it.