We called Owen to replace the door boot in our Whirlpool washing machine. He came on Sunday with his colleague and they got the part installed. While testing, they noticed that water was not completely draining. We had not had this issue before, so Owen said to test a load and let him know if there was still a problem. Sure enough, on our load of laundry that afternoon the tub would not drain. I called Owen and over the phone he gave me instructions on how to diagnose and fix the problem. To get that kind of service on a Sunday afternoon is tremendous, and I would recommend Owen to anyone who needs appliance repairs.
- Approximate cost of services:
- $300.00
- Company Response
Thanks 'J' for that little plug. But I knew you guys were anxious about getting the repair done, so I made the extra effort. Note that your bill included $150.00 for the part; 60 day warranty. Thanks for the call. Owen.