When my old gas fireplace in my office did not work anymore, I contacted many fireplace retailers. The one that stood out among all the rest was Hearth Manor. I chose them because of their service, knowledge, customer-focus, expertise, product range, and safety focus. I knew when I ordered my gas fireplace in October 2020 that it would be a long wait until it arrived, considering supply and distribution backorders and delays. The Hearth Manor team worked hard to enable me to be warm and safe this winter. I don't have to wear a parka and gloves when I work in my office anymore. Now I can enjoy the looks, quiet, quality, safety, and warmth of my new fireplace. I recommend Hearth Manor highly. I trust them to provide me with the best and for excellent value.