Be forewarned - the installers will make a disaster out of your house. I have had to contact Sunrise several times about deficiencies about a window (that won't open) and doors (that are difficult to close); it seems this company has a pervasive quality control problem.
I have had ongoing issues with the quality of the windows and doors I purchased. Besides the two to three weeks it takes for any type of reply from the service department, they want close to $200 just to send someone to come take a look. The project was done JUST over two years ago - the doors and window hardware should not be failing already!
Please note, I have given Sunrise many opportunities to communicate with me on these issues. Their responses have not been adequate and take weeks to receive anything. I say inadequate because they dismiss the problems with my window, they dismiss my door latching problems as a necessity for weather-sealing (we have to slam the doors or yank on the hardware to get it to latch properly - this is NOT a weather sealing issue), and they fail to understand why I am frustrated about a $200 service call that takes ages to coordinate for issues that are clearly installation/manufacturer hardware related.
Edit: "Coincidentally" I was contacted within moments of submitting this review. The response I received from Sunrise (without seeing the issue first-hand in any way) was that all my troubles were almost certainly due to Winter/Summer cooling/warming cycles. My question is (like several other reviews on this site) why aren't windows designed for the weather here? If they cannot withstand shifts due to temperature shifts, they should not be sold in cold climates. Also - if windows cannot be relied on to open in an emergency, that becomes a safety hazard. What if there is a fire - would you want to risk someone burning because of Sunrise's negligence?
Edit 2: Rating changed to 0. I cannot imagine a world in which I would ever recommend Sunrise to someone I like.