This was our first renovation and we were a bit nervous. I shopped around and immediately felt at ease with Patrick. He was knowledgeable, friendly, and was really concerned with determining our style and giving us what *we* wanted - not with what he thought would look good, or with trying to upsell us. I was happy to hear him say that they didn’t start a reno until all the supplies had arrived in the showroom, preventing any long delays because an item was back ordered. We were given a detailed contract and invoice, with everything itemized and payment instalments clearly laid out, so there would be no surprises.
The contractor, Alec, showed up on time and worked so hard every day. It was obvious that he took a lot of pride in his work, and he didn’t cut any corners. We are so pleased with our new bathroom - it looks fabulous!
Throughout the renovation, Patrick was there to take my calls if I had any questions or concerns. We highly recommend the whole team at Bathroom & Kitchen Galleries, and wouldn’t hesitate to use them in future.