Please be aware!!! The total order amount was around $60k and we had an issue with windows opening right after the installation. That means that they sold windows with defects, we called the company and they promised to came but no one showed up and after the complaint, they ensured us that they've been at our place and no one was home. By the way, it was complementary service and they would be happy to arrange for a paid service. Their service charge is $125 to show up plus $75 per hour plus mileage. And they want us to provide a Visa or MasterCard number prior to them arranging an appointment. We are very disappointed with the service and don't understand why we have to pay for factory defects to be fixed, we should be better served for that money we paid to this company. I would not recommend this company to anyone and I'm warning you, once they got your money,they'll start to play games.