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Buy Wise Windows & Doors

Windows & Doors Installation & Service
341 Guelph Street Halton Hills ON L7G 4B6
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Reviews for Buy Wise Windows & Doors

Average customer rating:
7 10 (3 reviews)

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H. R.
H. R.
5 reviews Milton, ON

Front Door Replacement

I recently purchased a front door with Buy Wise Windows and Doors. Replacing a front door is expensive. I have no issue with the service provided. I am very disappointed in the quality of the product and the information provided prior to purchasing the door. After the door was installed the inside door colour was noticeably different from the colour of the doors already in my home. When I pointed out the discrepancy, I was told the colour could have been matched prior to ordering the door, however, I was never given that option. The suggestion was that I have the inside of the door painted. I have looked into having this done and it will cost me an additional $500. I am also very disappointed with the door hardware. I asked prior to purchase about the quality of the door hardware and was assured that the quality was high. After installation I found the quality of the hardware to be mediocre at best. The door handle and the dead bolt are very loose and have a lot of play. I was told by Buy Wise that this is normal. I researched the product made by Eurotek and found that the hardware is in fact middle of the road quality and the main problem with Eurotek Hardware is that the handles break off. I was told someone would get back to me about the hardware but of course once the bill was paid, I have not heard from Buy Wise. I will be adding a large addition to my home this summer. I will not use Buy Wise to supply the windows and doors.

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JP from Milton
JP from Milton
3 reviews Milton, ON

Window Replacement

Called Mark @BuyWise and arranged free quote. He showed up on time and went over the potential job. He answered all my questions and then proceeded to ask some of his own. (I had gotten three quotes for this job and no one else asked me these types of questions) The reason I wanted to replace the windows was that I was experiencing lots of condensation, the caulking on the outside was cracking badly, plus these were the original windows on the home from the builder and it was time for a upgrade.

His questions were thoughtful and made me think about exactly the type of product I was putting in. He also made me think about some things I had not yet considered.

After reviewing all the quotes (his was the lowest - not that it mattered) and considering the experience I had with the other folks who came in to quote the job I decided to go with Mark @Buywise. The personal touch really put them over the competition.

We set up a date and the guys came in replaced the windows cleaned up everything and took the time to answer any questions I had about the installation as they were doing it. They took time to spray foam the openings and allowed the proper time for it to dry and caulked all the windows and did a fantastic job.

The only thing I regret about the whole experience was not doing my sliding door leading to the backyard. In retrospect Mark did mention it might be a good idea to do it, when he gave me the initial quote.

It’s been a month since the install and I have yet to see any problems. NONE. It’s not Buywise did anything special for me specifically. They quoted me a price and a time. They showed up on that day and installed the windows just like they said they would.

In this day and age when a company says they are going to do something and deliver, it usually doesn’t work out that way (there’s always something that comes up). Buywise on the other hand hit a home run.

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11 reviews Halton Hills, ON

Replaced windows, entry door

Good people to deal with. Installation was completed on the arranged day. Really like the quality of the windows - noise reduction is incredible. Had a minor issue after and they dealt with it right away.

Update - Sept., 2016
Had Buy-Wise come back to replace our entry door. Not only was the service and workmanship excellent once again, they were a big help in selecting a door. It looks amazing!

Review has 1 previous version
2 of 2 people found this review helpful.
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