Avoid this company at all costs. I have been in the business of residential renovation for years--they are the worst of their trade I have ever encountered. Let me be specific: they were months late doing this work and I had to chase them repeatedly to get them to show up. After these long delays they finally walked out without completing the work and I had to have someone else come in to finish up. Here is the way the "walkout" happened--they were installing a mirror backsplash in my kitchen. The holes they cut in the mirror for the electrical were off-center to the outlets and too big--so the faceplates did not cover them. They proposed using oversized mirror faceplates to cover, even though I had clearly specified on the drawing exactly which faceplates were to be used (and which matched the rest of the kitchen). I rejected the work and rather than fixing it they walked out. Prior to that I had the following problems: because they measured wrong for some mirrors to be installed at the top of a wall they had to shave the ceiling to get them in--now i have a damaged ceiling I have to get repaired. The trim around a glass wall at my shower was specified to be polished chrome--they trim they supplied was brushed chrome. They refused to replace it--claiming, as we all looked at how it did not match the polished chrome fixtures right next to it--that it WAS polished. They neglected to caulk the base of the shower wall--the first time I used the shower it flooded the bathroom. This they did fix when I pointed out--bit it meant the caulk was applied to the surface rather than embedded between the trim and glass. Tom claimed absurdly that this is how he always does it--total BS. Seriously awful company--avoid. .