Our water heater died and hot water pipe sprang a leak inside the wall over the Easter weekend. The previous tank installer had his name and phone number on the side of the tank, but when I phoned him he said his truck was out of order for the holiday weekend (convenient), so asked his opinion about Island Plumbing, as this company appeared on a list online of authorized repair vendors for my brand of hot water tank, and he approved. "Roland" of Island Plumbing arrived within a couple hours of my initial phone call and went straight to work. He is a rough and ready type of guy, all business, and had the tank finished in less than an hour. We thought that would be the end of our problem, but the hissing sound that originally alerted us started again when the water was turned back on, so we had to call him back the next day after we identified a leak inside the wall. Roland fixed that too. I must say that he knows his stuff and gets it done and is dependable. Hope that helps.