Total Move Management

Moving & Storage
321 Joseph Kemptville ON
Write a Review
Write a Review
HomeStars  >  Moving & Storage in Kemptville  >  Total Move Management
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

1%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Total Move Management

Average customer rating:
0 10 (1 reviews)

Sort by

Charlie Hawking in Kemptville
Charlie Hawking in Kemptville
1 review Simcoe County, ON

First Review

0/10

Dishonest

I ended up getting Total Move Management as a local (Ottawa) pickup company for my long-distance move as an agent to Great Canadian Van Lines (I hired Viktoria Professional Movers).
They tried to charge me for waiting because we were still packing the last bit. They said they "waited" since 9 a.m. (their promised start time) while they actually came at 10:30 a.m. They were not waiting for us to pack at all because almost all packing had been done before they came. Two friends of ours came to say good-bye and we had a short chat out of the way of the movers. This was also "causing a delay." In the end, I had to agree on their "waiting" for some reduced amount of time.
One our of three guys were working only on recording damages on our goods so that the movers don't have to pay for damages later. You of course pay for this guy.
They walked all over my house with their wet boots without laying protective sheets. What a hard job we had to do afterwards to clean their mess!
After all, there were damages including water damage. It is more than two months after the move and I am still waiting for the resolution. This damage compensation part is actually due to Great Canadian Van Lines and Viktoria Movers.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.