Horrible experience with this company. I had a pocket door and a normal track closet door that was in need of repair. Contractor came out and had a look and I was charged $125 for the callout fee which could later be credited towards the repair work.
A week later I received a quote for $1113 for the work. I contacted the company for an explanation of the quote and was advised that it was complicated given the age of the home and that it would be in surplus of 8 hours to complete. This explanation did not carry much merit as the repair work was on doors that were installed 8 years ago when the home was renovated.
Long story short I received a second opinion and the work was completed for 200 and in about an hours time...on first call out.
Either this company does not not what they are doing and a relatively strait forward job would have taken them their self reported 8 hours or they are looking for a cash grab. Save yourself the bs callout feel and take your business elsewhere. Very disappointed to see a business run in this manner.