I needed a new washer and dryer. The sales guy at this location was very helpful, explained the differences between all of the brands and sets. He even gave me an invitation to a private shopping event, followed up with a phone call and so I went back to look again. We was able to sell me the set I thought was best as far as size, features and brand at a lower price and I was able to negotiate for a savings on delivery. He was very people-friendly and truly wanted to make a customer feel that they were getting what they wanted at a good price. For installation, they called as they said they would, came and set up/hooked up both machines. Even called a few days after to be sure I hadn't noticed any damage to the machines. I was really impressed and would shop there again for major appliances.