I contacted Lindon about installing a water heater. My wife and I had been waffling about getting a tankless heater. Lindon offered some good insights into the pros and cons. He suggested that we would be ok with the smaller heater as we don't have a lot of demand in our house. In the end we decided to go ahead with the tankless. Lindon was able to get a team in to install it within a few days.
The installation team were friendly and arrived on time. Our basement is unfinished. There were two possible locations to place the heater. They chose a location that would keep the heater with the furnace and allow us to wall them off into a furnace room if we want to in the future. The second location would have been a lot easier to install, but they still recommended that placement that was more beneficial to me. Of course, this is the way all tradespeople should be, but I thought it worth noting.
The job was done in good time, and the workmanship was great. It was better than the furnace installation done by another company. Overall, that furnace installation was fine. It's the little details like using a trim kit around where the pipes exit the house, and putting on the proper screen cap on the pipe openings instead of some hacked together metal screen which rusted and then eventually fell out of the furnace exhaust. Those details make all the difference between good and great.
Full disclosure: I installed the plug for the water heater myself, which the guys were happy about. This type does require one. I used to be an electrician, so it was not problem.
In addition to the install job, the guys checked out my AC at my request. They checked the condition and the pressure, which were fine. They recommended what to do to get it ready for the season. All at no extra cost.
The water heater works great so far. Certainly, there's no problems with the install. In the end they were also clean and tidy, and barely left a trace they were there. Based on my experience, I would recommend AirFlex without question.