Air Flex Heating & Cooling Ltd

Heating & Air Conditioning
3252 Lawrence Avenue East Toronto ON M1H1A4
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Air Flex Heating & Cooling Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Air Flex Heating & Cooling Ltd

Average customer rating:
9.9 10 (45 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Lennox furnace installation

Linden and Jamal examined Installed a Lennox Furnace in our house.
I commend them for their professional expertise, answering all my questions, providing options and not pushing me to buy their product.

I particularly thank them for understanding our critical situation. They installed the new furnace in the evening and in the same day that they visited our place for the first time. A big thank you to both Linden and Jamal

Was this review helpful?
Randy in Scarborough
Randy in Scarborough
0 reviews Toronto, ON
10/10

Lennox Furnace Installation

Our old Lennox furnace of 22 years break down and call Lindon from AirFlex. He did a great job, very professional and clean installation. I will definitely recommend to my friends and family.

Was this review helpful?
Lou in North York
Lou in North York
1 review Toronto, ON
10/10

Excellent same day AC replacement service

It was the hottest day of the year on a Thursday before the long weekend and my AC died. My wife found Airflex on line and when I got home Thursday night I called. It was 10 pm. We worked out the quote and to my amazement the crew arrived at 11 am the next day as promised. They removed the old unit and by 1 pm a second crew delivered the new AC. One crew worked on the condenser in the furnace room and the other crew worked to install the new compressor unit outside. It was like clockwork with the precision of surgeons! The job was finished safely and tested by late afternoon and we had relief. Clean-up and disposal was impeccable. I highly recommend Airflex to anyone who needs air conditioning work done right, quickly, and wants value for money. Bravo!!

Was this review helpful?
Robert Gourlay in Scarborough
Robert Gourlay in Scarborough
1 review Toronto, ON
10/10

new a/c

My old Lennox a/c died after 25+ years so I had Air Flex install a new one. I was very pleased with the service provided by Lindon & Brandon. They were very friendly, and did an excellent job. I would not hesitate to recommend them.

Was this review helpful?
Chris in Old Toronto
Chris in Old Toronto
2 reviews Toronto, ON
10/10

Furnace and Air Conditioner Installation

Air Flex removed my old furnace and air conditioner and installed new units all in one day. They were reliable and professional and did a great job. Choosing which units to buy was easy as Joan walked us thru the options with no pressure and complete honesty. I would highly recommend Air Flex for any HVAC job.

Was this review helpful?
David in Timmins
David in Timmins
1 review Toronto, ON
10/10

Combi Water Tank replacement

115 Omni Dr Scarborough
Air Flex replaced our condo's 23 year old hot water tank in May of 2019. This was a specialized unit that heats water for domestic use as well as heating the condo. Lindon and his team arrived when he promised, and completed the job that day. I couldn't be more pleased with the service I received. We will be replacing our air conditioning system next year and I intend to use Air Flex.

Was this review helpful?
Leigh from Toronto
Leigh from Toronto
2 reviews Toronto, ON
10/10

New Hot Water Tank and removal of old one

Air Flex came through again with another 5 star rating for installing our new hot water tank and removing the old. We used Air Flex several years ago for our new furnace and I wrote a 5 star review at that time too - the service and pricing were impeccable. As per the warranty requirements we have Air Flex do the annual furnace check. There was one instance where the furnace did stop functioning well and Air Flex fixed it, no cost, as per the warranty, no questions asked. It was a simple matter.
This year when Arif (he comes every year, he is amazing - competent and efficient) performed the annual inspection he said the furnace was fine but pointed out a leaking, very rusted hot water tank.
We thought we should call the plumber because it also ran the in-floor heating. It was a specialty “combination tank”. After an expensive service call to take a look, the plumber quoted an amount to install a new one for which I could have bought a couple of decent used cars. I called the manufacturer who verified the tank was under warranty. Before telling that to the plumber I asked them how much of their estimate had been for the tank - they said around 85% but my own search showed it cost only about 25%. When I told them it was under warranty they said I would still have to pay them for it, and they would reimburse me later. It was time to call Air Flex.
Lindon came over, right on time, at no cost, to inspect the problem and listen carefully to the issues we had. He was very familiar with the combi-tank - one of it’s main issues in installation and removal is its weight - about 400 pounds. It is in a tight space and also we have a curved staircase of 15 steps. He took pictures and mentioned the amount of manpower he would need. He was fully prepared for the pitfalls of this job. He verified the warranty, arranged the workers and equipment and his quote was completely fair given the job. He took care of the warranty side, and did not charge for the new tank, just the labour.
Lindon dropped by the night before the job to attach his hose so we could drain the tank overnight. The team came first thing: Arif, Timur, and Lindon got right to work. They brought the new tank down with difficulty even with 3 men. But although the old tank had been draining all night, b/c of rusty debris it couldn't drain completely and the insulation was soaked b/c of the leaks. So it was extra heavy and broke the trolley. Our old tank was now at the bottom of the stairs. I thought it would sit for a week but Air Flex did not let up. Lindon left to obtain means of removal right away and during this time Timur installed the new tank, so no time wasted. Within an hour Lindon was back with a new trolley. This tank was still too heavy. Again Lindon knew what to do. He called a fourth person, Mike, who came with specialized equipment - they had to saw this thing in half! It still took four of them to bring up each of the halves. Everything was done by 3 pm, our space was entirely clean, nothing left behind. And despite that entire day of work, Lindon spent extra time after to label all the water and in-floor heating pipes and valves so I would know what was what. Despite the challenges, there were no extra charges. The quote was the quote - they stuck by it.
We are so grateful for this service and expertise - the same competency with which they installed our furnace (also a complicated job). I know this review is long, but it's worth the effort because of the relief that Air Flex brought our family. We finally have perfect hot and cold water and water pressure. We can finally use the dishwasher. The fact that they did not walk away from the difficult part of the job (tank removal) but made sure it was all done the same day was worth every penny. I can't recommend Air Flex enough. A real benefit to the community to have such knowledgable trustworthy experts, who price so fairly and get the job done, no matter the issues. From our whole family, thank you to the entire Air Flex team for coming through for us.
Leigh from Toronto.

Was this review helpful?
catherine and robert
catherine and robert
3 reviews Toronto, ON
10/10

Furnace Installation

Lindon is an honest straight shooting hard working experienced heating and cooling expert who has provided prompt professional service at a reasonable price for many years for me and multiple family members. He has been more helpful than others we have had assess our heating and cooling needs in the past.
Lindon and his team have also been excellent in emergency situations, helping in a timely fashion get things working well quickly.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace Repair

They do good, honest, and reliable work. I have used them a few times now for gas fitting and furnace repairs at my mother's house. She does not speak English fluently so I help her arrange for service. The technicians are friendly, patient, and clean. This is very important for my mom -- a little, old, doubtful, and timid “neat freak”. The pricing is always fair. They respond quickly and are polite and professional. They really take time to answer your questions to help you understand your situation and give you your options. They make sure you are happy and comfortable with the work they are doing.

Air Flex was recommended to me by a friend. Now our own experiences have earned Lindon and his team our trust. I highly recommend Air Flex!

Was this review helpful?
Company Response

Thank you, we appreciate your comments

Chris
Chris
1 review Toronto, ON
10/10

Humidifier replacement

I too had a great experience with air flex. He took his time to explain what he was doing. He stayed a long time to make sure it was done right. I will be using them again.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Flex Heating & Cooling Ltd

Category: Heating & Air Conditioning

Air Flex Heating and Cooling Limited has been providing its customers with the highest quality of service in the industry since 1993, with our expertise and professionalism we have quickly grown to become one of the region’s most trusted and reliable name in the Heating and Air Conditioning industry. We provide sales, service and installation of heating, cooling and air quality products to residential and commercial customers.
We offer products from some of the leading manufacturers of the world, such as Lennox Industries, International Product Corporation (ICP), Kingsmans Fireplaces, Honeywell, White Rodgers, GeneralAire and LG, just to name a few.
At Air Flex we have a reputation to protect, which is built on honesty, reliability and trust, one reason why our technicians constantly undergo factory and new product training to keep up with new technology so they can continue to provide the best level of service. We are also a member of Heating Refrigeration and Air Conditioning Contractors of Canada (HRAC) and the Better Business Bureau.
As a registered Technical Standard and Safety Authority (TSSA) contractor, we are audited on a regular basis for quality assurance. Our TSSA number is 0076422963 and our metro license number is H16265.
Please browse through our product and service listing. If you have any questions please give us a call or send us an email. We will be more than happy to serve you.
_______________________________________________________
• Repairs
• Installation
• Signup for Maintenance
• Oil/Electric Gas Conversions
• Rental Programs
__________________________________________
Filters & Pads

All Furnace Filters
& Humidifier Pads

Air Conditioners

Lennox (Central Air)
Lennox (Ductless)
Aire-Flo
Keeprite
Goodman
LG Ductless

Furnaces

Lennox
Aire-Flo
Keeprite
Goodman

Heat Pumps

Lennox

Boilers

Lennox

Air Quality Systems

Lennox

Comfort Controls

Lennox
Honneywell
White Rogers

Fireplaces

Kingsman

Hot Water Heaters

Noritz
Rinnai
Navien
GSW
______________________________________________
Central AC Ductless AC RoofTop Units
Furnace Fireplace Air Cleaner
Humidifier Gas Piping
AC Tune-Up Furnace Tune-Up Thermostat
Oil to Gas Electric to Gas

CATEGORIES
Heating & Air Conditioning
PRODUCTS
All Furnace Filters & Humidifier Pads Air Conditioners Furnaces Heat Pumps Boilers Air Quality Systems Comfort Controls Fireplaces Hot Water Heaters
BRANDS
Lennox, Aire-Flo, Keeprite, Goodman, Carrier, Trane, York, Luxaire, Bryant, American Standard, Rheem, Ruud, LG, Honneywell, White Rogers, Kingsman, Noritz Rinnai, Navien, GSW
STYLES
Residential Commercial Rooftop Ductless mini-split
SPECIALITIES
Lennox branded equipment Oil to gas conversion Standard to high efficiency upgrades
WEBSITE
http://www.airflexltd.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
10
RETURN POLICY
Yes, certain products
PAYMENT METHOD
Cash, Cheque, Debit, VISA, Mastercard, Financing, Rent to Own
LICENSES
Yes
MEMBERSHIPS
BBB, HRAI, OPA, TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Gas fitter 1 & 2, Regrigeration and air conditioning 313A, ODP
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No minimum
WRITTEN CONTRACT
Yes
WARRANTY TERMS
up to 12 years parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.