Even though our duplex started as a spec home, we could customise the flooring as that had not been put down yet. The site supervisor was fantastic, fully answering all our questions about how to maintain the home, even questions that I would not have known to ask, he volunteered information I needed to know. And this helpfulness went a long time after the initial purchase date. Recently a plastic part of the kitchen faucet broke, and Janssen found us the replacement part, which I had not been able to locate on my own. If I need another home, I would go straight to Janssen, and quite possibly not look for another builder.