Janssen Homes Ltd

General Contractors
6 Varanger Place NW Calgary AB T3A 0E9
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HomeStars  >  General Contractors in Calgary  >  Janssen Homes Ltd
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67%

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Reviews by rating (past 12 months)

Reviews for Janssen Homes Ltd

Average customer rating:
6.5 10 (15 reviews)

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Gregg in Calgary
Gregg in Calgary
1 review Calgary, AB
10/10

New Build Home

They are awesome people to build with and exceeded our expectations. Janssen builds a beautiful house, and gave us excellent service. The timelines we were given were kept and they did a great job at keeping us informed. Very Professional !

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Company Response

Thanks for taking the time to review! We have enjoyed working with you!

K P in Cochrane in Calgary
K P in Cochrane in Calgary
1 review Calgary, AB
10/10

New Build

Janssen homes was our first choice of builder when we decided to build in Cochrane. My husband has been a framer for decades and now does Reno's. He's very particular and noticed the high quality and extras they put in their homes as being superior to other builders. This was the first thing that caught our eye. As we started talking with the saleslady, we found her to be delightful and she continues to be long after the possession of our home. We consider her to be a dear friend. We also met with several of the trades people who were top notch, very respectful and great to work with. Everyone we have met though Janssen Homes have been down to earth and helpful. We were also able to see the care the builder has for the trades and vice versa. Something you don't see with bigger builders. It's the same care they treated us with. They did an incredible job on our home, it's beautiful and we still have to pinch ourselves. They were able to get us in right on schedule, even though things were held up with a cold winter this year. We love our home and would definitely recommend them to our friends and family. Their service continues to be excellent.

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Company Response

Thank you so much for taking the time to write a review! We are so glad to hear that you are happy in your new home. We take pride on building a quality home!

Private User
Private User
1 review Calgary, AB
0/10

Customer Service and House

Although the beginning process was decent, after all contracts were signed and recognized, everything went downhill. To begin with, there had been a formal agreement concerning the garage deliverance of 4 weeks. However, it took 2 months to fully deliver the garage, Janssen did not take any time to inform us about this nor responsibility. In addition, there was no apron nor main door steps, which does not follow construction regulations. included in the garage since it was considered "landscaping ". When we contacted them they demonstrated poor customer service and lack of basic manners. After several calls, they confirmed that they were going to "fix" the issues. Either they have really low standards or do not prioritize their clients but they simply poured some gravel which was an "apron" and placed a wood box that was considered "the main steps". I highly recommend that, for those interested in buying from Janssen, expect to be dissapointed and extremely poor service.

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Company Response

We are sorry to hear that your experience did not continue the way it began. We pride ourselves on a quality product and want our service to be of the same high quality. This unfortunately sounds like a miscommunication, and we would be happy to discuss any outstanding issues, feel free to call us at 403-288-1722.

Matthew in Calgary
Matthew in Calgary
1 review Calgary, AB
10/10

A+++ Experience with Janssen Homes

Three years ago this weekend, my wife and I purchased a Janssen home. I cannot tell you happy we have been with our experience with this first-rate home company. A+++. Phone calls were returned promptly every time. Call backs and servicing were done as requested and promised. And we love our home. It is built well and of high quality. I would buy a Janssen home tomorrow if we were to buy or build again. I highly recommend this company and its employees to anyone looking to build a new home. You will not be disappointed. And those who are? I expect it's about them and not about Janssen Homes.

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Company Response

Thank you for taking the time to review! We are so glad to hear you had a great experience with Janssen Homes. We hope your home brings you many years of happiness!

Private User
Private User
1 review Calgary, AB
10/10

New home build

The entire Janssen homes team was exceptional. I would recommend anyone to build a home through them. They took the time to work with us and answer all of our many questions. The very practical gift basket when we took possession was a nice touch. This company is not a huge builder that treats you like a number and has a very professional but personal attitude.

They really went above and beyond to make the whole experience enjoyable and we are very pleased with our home.

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Company Response

Thank you for taking the time to review us! We appreciate hearing your comments and are so glad you had a good experience!

SMA in
SMA in
1 review Cochrane, AB
10/10

New House Build

I built my first house (a duplex) with Janssen Homes in 2012. This was my first house and I was thrilled with the final result. It was obvious that my home was built with care, attention to detail, and high quality finishes. It was an added bonus that they worked so hard to get me into my house quickly so that I didn't have to renew my previous rental property.
Three years later I decided to sell my starter home and thanks in no small part to the incredible houses Janssen builds, my duplex sold in just 6 days for over $70,000 more than I originally paid.
Needles to say, there was absolutely no doubt in my mind that I would build my next house with Janssen Homes. The second time around, I was involved in every step - from drawings and layout, to structure and mechanics, and all the custom finishes. I moved into my forever home at the end of 2016 and could not be happier.
Every part of my experience with Janssen Homes was met with genuine enthusiasm and professionalism. They made it not only easy for me, put enjoyable. Janssen Homes is the only home builder I was entirely comfortable in trusting with my vision. I knew exactly what my house was going to be and I never for a second had to question or doubt that my dream would be a reality.

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Company Response

Thank you so much for taking time to review us! We are so glad you've had a great experience not once, but twice! We hope your home brings you many years of pride of ownership!

Private User
Private User
1 review Cochrane, AB
10/10

Investment property

I bought a brand new home from this builder and had a great experience end to end. There was consistent and clear communication, easy to deal with and the home is fantastic! I would certainly recommend my experience to anyone.

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Company Response

Thank you for taking time to review! We are glad you've had a great experience!

NM-R in Calgary
NM-R in Calgary
1 review Cochrane, AB
10/10

Great Customer Service

Bought a showhome as an investment property from this builder. Only complaint is that the builder chose to put hardwood at the front entry and in the main floor bathroom, instead of tile that stands up much better to moisture (odd choice). Happy to date with the quality of the home and the customer service.

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S from Cochrane
S from Cochrane
1 review Cochrane, AB
10/10

New home in Cochrane

My husband and I moved into our Janssen Home this summer and could not have been more pleased with the final product. We really enjoyed the building process and felt totally informed along the way with how things were going. Our walk through on possession day was very informative and we felt like every detail of our home had been checked and double checked. We were able to move in on time with very minor, not disruptive deficiencies.
We would recommend building with Janssen Homes because through the research we did prior to choosing a builder, we found them to be a very hands on, and detailed builder which lead to great quality in our home and a sound product.

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Company Response

Thank you so much for taking time to review! We are so glad the home is everything you were looking for. We strive to make sure our customers feel well taken care of.

J from Cochrane
J from Cochrane
1 review Cochrane, AB
9/10

New Home

We love our new Janssen home! We were guided expertly through the buying and building process. The workers of Janssen homes always greeted us with a smile and were very helpful with any information requested. They let us spend as much time in the home as needed throughout the building process, and they walked with us through any issues that we had along the way. The whole process of purchasing our home was a great experience and we would highly recommend Janssen homes.

1 of 1 people found this review helpful.
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More about Janssen Homes Ltd

From the foundation to the faucets, Janssen Homes has been paying full attention to every square inch of each home for more than 50 years. With a legacy of protecting homeowners, Janssen was one of the founding members of The Alberta New Home Warranty Program in 1974 and has been ...
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