Janssen Homes Ltd

General Contractors
6 Varanger Place NW Calgary AB T3A 0E9
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81%

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Reviews by rating (past 12 months)

Reviews for Janssen Homes Ltd

Average customer rating:
7.4 10 (20 reviews)

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David in Calgary
David in Calgary
1 review Cochrane, AB
10/10

Duplex

Even though our duplex started as a spec home, we could customise the flooring as that had not been put down yet. The site supervisor was fantastic, fully answering all our questions about how to maintain the home, even questions that I would not have known to ask, he volunteered information I needed to know. And this helpfulness went a long time after the initial purchase date. Recently a plastic part of the kitchen faucet broke, and Janssen found us the replacement part, which I had not been able to locate on my own. If I need another home, I would go straight to Janssen, and quite possibly not look for another builder.

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Private User
Private User
Private User reviews Calgary, AB
10/10

New Homes Built

We had Janssen Homes build our first new home in Edgemont and were pleased with the product and relationship throughout. Consequently 3 of our children purchased new Janssen built homes in Scenic Acres, Hamptons and more recently Cochrane. Our family has had a long relationship with Janssen Homes and were extremely satisfied and happy with the experience, with the different people we dealt with ie sales persons, supervisor, sub trades, on site workers and office staff and found them helpful, knowledgeable and honest. We were also aware that a Janssen built home has excellent re sale value.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Fireside in Cochrane

We had a half duplex built by Janssen Homes in Fireside of Cochrane and were very pleased with their whole process from accommodating any changes/additions to plan until we took possession. The supervisor was available to answer questions and concerns and the construction people were competent. It can be a stressful time but we were kept informed and had a good experience with this builder.

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Dennis in Calgary
Dennis in Calgary
1 review Calgary, AB
10/10

New Home Build

We had a very good overall experience with Janssen. We actually brought them a plan we liked and they worked with us to fine-tune it making it an even better living space. I had the good fortune to get to know some of the trades during the build and I came to realize that many of them had worked with Janssen for 10 or even 20 years. There were very few issues to deal with during the warranty period and when they did come up we found Janssen to be quite responsive. All said, a pretty good experience. I would recommend them to anyone looking to build.

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Crista  in Calgary
Crista in Calgary
1 review Cochrane, AB
10/10

New Home Build

We had the pleasure of working with Janssen Homes on 2 new home projects. Our experience on both occasions was extremely positive and professional. We came in on budget and on time. A great family run company with dedicated long standing trades people which we feel speaks volumes about this company.

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Gregg in Calgary
Gregg in Calgary
1 review Calgary, AB
10/10

New Build Home

They are awesome people to build with and exceeded our expectations. Janssen builds a beautiful house, and gave us excellent service. The timelines we were given were kept and they did a great job at keeping us informed. Very Professional !

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Company Response

Thanks for taking the time to review! We have enjoyed working with you!

K P in Cochrane in Calgary
K P in Cochrane in Calgary
1 review Calgary, AB
10/10

New Build

Janssen homes was our first choice of builder when we decided to build in Cochrane. My husband has been a framer for decades and now does Reno's. He's very particular and noticed the high quality and extras they put in their homes as being superior to other builders. This was the first thing that caught our eye. As we started talking with the saleslady, we found her to be delightful and she continues to be long after the possession of our home. We consider her to be a dear friend. We also met with several of the trades people who were top notch, very respectful and great to work with. Everyone we have met though Janssen Homes have been down to earth and helpful. We were also able to see the care the builder has for the trades and vice versa. Something you don't see with bigger builders. It's the same care they treated us with. They did an incredible job on our home, it's beautiful and we still have to pinch ourselves. They were able to get us in right on schedule, even though things were held up with a cold winter this year. We love our home and would definitely recommend them to our friends and family. Their service continues to be excellent.

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Company Response

Thank you so much for taking the time to write a review! We are so glad to hear that you are happy in your new home. We take pride on building a quality home!

Private User
Private User
Private User reviews Calgary, AB
0/10

Customer Service and House

Although the beginning process was decent, after all contracts were signed and recognized, everything went downhill. To begin with, there had been a formal agreement concerning the garage deliverance of 4 weeks. However, it took 2 months to fully deliver the garage, Janssen did not take any time to inform us about this nor responsibility. In addition, there was no apron nor main door steps, which does not follow construction regulations. included in the garage since it was considered "landscaping ". When we contacted them they demonstrated poor customer service and lack of basic manners. After several calls, they confirmed that they were going to "fix" the issues. Either they have really low standards or do not prioritize their clients but they simply poured some gravel which was an "apron" and placed a wood box that was considered "the main steps". I highly recommend that, for those interested in buying from Janssen, expect to be dissapointed and extremely poor service.

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Company Response

We are sorry to hear that your experience did not continue the way it began. We pride ourselves on a quality product and want our service to be of the same high quality. This unfortunately sounds like a miscommunication, and we would be happy to discuss any outstanding issues, feel free to call us at 403-288-1722.

Matthew in Calgary
Matthew in Calgary
1 review Calgary, AB
10/10

A+++ Experience with Janssen Homes

Three years ago this weekend, my wife and I purchased a Janssen home. I cannot tell you happy we have been with our experience with this first-rate home company. A+++. Phone calls were returned promptly every time. Call backs and servicing were done as requested and promised. And we love our home. It is built well and of high quality. I would buy a Janssen home tomorrow if we were to buy or build again. I highly recommend this company and its employees to anyone looking to build a new home. You will not be disappointed. And those who are? I expect it's about them and not about Janssen Homes.

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Company Response

Thank you for taking the time to review! We are so glad to hear you had a great experience with Janssen Homes. We hope your home brings you many years of happiness!

Private User
Private User
Private User reviews Calgary, AB
10/10

New home build

The entire Janssen homes team was exceptional. I would recommend anyone to build a home through them. They took the time to work with us and answer all of our many questions. The very practical gift basket when we took possession was a nice touch. This company is not a huge builder that treats you like a number and has a very professional but personal attitude.

They really went above and beyond to make the whole experience enjoyable and we are very pleased with our home.

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Company Response

Thank you for taking the time to review us! We appreciate hearing your comments and are so glad you had a good experience!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Janssen Homes Ltd

From the foundation to the faucets, Janssen Homes has been paying full attention to every square inch of each home for more than 50 years. With a legacy of protecting homeowners, Janssen was one of the founding members of The Alberta New Home Warranty Program in 1974 and has been ...
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