One Sunday in May, my daughter was doing laundry when she noticed that the waser was leaking badly. I phoned Leons from where I had purchased the washer and was told to contact Aptco. I did so and was assured that a technician would be out on Tuesday. And he was! The technician was very pleasant and efficient. He took the washer apart and showed me a small puncture in the drum. He told me the drum has to be replaced and that I should be able to get the part and have it all completed within a week. Unfortunately, that did not happen. The part had to be shipped from down east by train, then sat at the staton until Aptco could go pick it up and then arrange a date with me that they could come in to get it installed. I waited 3 weeks, which is a VERY long time to be without a washer! The same technician came back, removed the old drum and installed the new one. Again, he was very pleasant and efficient. The coast wasabout $100 less than I had been quoted, which helped make up for the wait. I would recommend Aptco to others for appliance repair.
- Approximate cost of services:
- $450.00