He is visited my house on August 25th, 2011 to fix a leak under my kitchen sink. He gave me a free quote, told me the entire plumbing under my sink did NOT need to be redone, and, after I agreed to proceed with his suggested repair, Mr. Pellet finished the job effectively. The area under my sink is still dry! He also noted that I had a rusty valve and water filter clamp that wasn't up to code. That part was going to fail in a couple of years, so Mr. Pellet replaced those parts with copper pipe, fittings, and a brass valve. I'm happy to not have to worry about the old fittings suddenly rusting away and causing water to flood everywhere several years from now. And obviously it's better to have everything up to code so that insurance companies will still cover you. He also noticed my kitchen sink drain was somewhat clogged, and sold me a bottle of BiochoiceES drain cleaner. I poured in a capful at night, and the next morning I was surprised to see the water drain much faster in my sink! I was a little scared that I had been sold an expensive bottle of liquid plumber, but this BiochoiceES product is obviously far more effective. Since I just recently bought a house (and because I was pleased with the work Mr. Pellet had done), I decided to get a lifetime membership with Mr. Rooter. With a house, one never knows when a good plumber will be needed, and the membership ensures lower pricing on repairs. Due to the work I had done, I saved approximately 50% off the membership fees anyway. Mr. Pellet is an extremely nice person, and I would recommend his work unreservedly! He is the reason I bought a membership. Excellent job! Thank you!