Alba Railings Inc

Railings
1255 Skae Drive Oshawa ON L1J 7A3
Write a Review
Write a Review
HomeStars
Railings
Alba Railings Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winnerBest of 2019winner

Reviews for Alba Railings Inc

Average customer rating:
10 10 (17 reviews)

Sort by

mbgawtrey
mbgawtrey
1 review Pickering, ON
10/10

Staircase renovation

The installers were fantastic and the finished product is stunning. These guys know what they are doing, asked for my input on decisions and cleaned up when finished. Just real professionals. Ask for Terry. Highly, highly recommend.

Was this review helpful?
Company Response

Thank you for your review. We will be sure to pass on your comments to Terry.

Lean M in Oshawa
Lean M in Oshawa
1 review Oshawa, ON
10/10

Excellent Customer service

To start my review, Just want to personally Thank Alex for working on me since I inquired some months ago until it gets installed. He always responded to my email on my inquiries and provide the best quote out there. When I visited there shop/showroom, surprised that he accommodate me besides his busy routine in the shop. Struggle a bit of waiting for the expected installation of 8 weeks (due to unique color I am requesting) as suppliers were not able to deliver on time. When the delivery came in, I was called by him to give the good news to install the earliest they could (near winter time). The quality of service is good and the price is the lowest when I made canvass. I will recommend this for sure as I felt they really value their customer whether its a small or big project you need. I felt valued and I hope they won't change. More power to ALBA and may you continue to help others with your service.

Was this review helpful?
Company Response

Thank you so much for your kind review. Customer satisfaction is our goal.

Dennis
Dennis
1 review Bowmanville, ON
10/10

Refinish stairs and install new railings

Overall wonderful job! Awesome service too. Alex and Terry were great to work with. Had a minor change and they looked after it right away! Thank you again! Highly recommend Alba Railings.

Was this review helpful?
Company Response

Thank you Dennis, if you're happy we're happy, Enjoy your new railings.

Sarah
Sarah
1 review Pickering, ON
10/10

Glass insert and deck railings

Alba was very professional. They communicated clearly the timelines for the project and met those. Alba believes in customer satisfaction and the workmanship was second to none. This local company has been in business since the seventies and their product, customer service and workmanship is the reason. Highly recommend.

Was this review helpful?
marilynchats in Oshawa
marilynchats in Oshawa
1 review Pickering, ON
10/10

Exterior balcony replacement

A wonderful experience from the moment I called. Alba provides excellent customer service with friendly and knowledgeable staff, very flexible for installation arrangements, and great workmanship. It's a pleasure doing business with Alba!

Was this review helpful?
Company Response

Thank you! We love hearing from our customers, feedback is always appreciated.

sjclark001
sjclark001
1 review Whitby, ON
10/10

Stair Railing

My experience with Alba Railings was fantastic from start to finish! Alex somehow knew exactly what I needed and was quick to give us a quote for the work that needed to be done. Terry and Brian, came to my house and made me a bottom rail to support my spindles. So much work, terrific detail and couldn't be happier with the finished product. We love the new look! I would highly recommend Alba!

Was this review helpful?
Company Response

Good morning, thank you for your review, we are proud of our team! Your recommendations are greatly appreciated.

David
David
1 review Pickering, ON
10/10

Stair railing

Very professional look to the work done. I am happy I chose Alba Railings to complete the task required. It was a small job, which was priced better than the other quotes I received and their people were excellent.

Was this review helpful?
Company Response

Great to hear David! We are happy to complete all jobs no matter how big or small.

Joanne S.
Joanne S.
1 review Cobourg, ON
10/10

Exterior railings

The installers were very courteous, efficient and tidy. The new railings look great and we have received compliments from our neighbors and friends. Thank you Alba Railings...job well done and we are very satisfied.

Was this review helpful?
Company Response

Hi Joanne. Thank you for your kind words. Customer satisfaction is our goal. Enjoy your new railings.

LMcC
LMcC
1 review Whitby, ON
10/10

Porch railings and columns

Excellent service and knowledge. Installers were professional and efficient. I had new aluminum railings and columns replaced and I love it! No maintenance!!! They came a week ahead of schedule which was appreciated

Was this review helpful?
Company Response

Thank you. New railings in time for the warm season. Enjoy!!

Tara
Tara
1 review Oshawa, ON
10/10

Install new iron pickets and oak railing and posts for a curved staircase.

Visited Alba a couple of tmes before committing. Alex and Dan were wonderful to deal with. Quote was provided and was able to view materials I had selected. The installers, Terry and Brian, were friendly and very professional and even cleaned up after the install. Excellent time-line - 2 weeks. Would recommend Alba Railings!

Was this review helpful?
Company Response

Thank you Tara, we appreciate your recommendation. Enjoy your new railings.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alba Railings Inc

Alba Railings is a family owned business since 1976 manufacturing and installing interior and exterior railings. For nearly two decades Alba Railings installed steel and wood railings. In 1994 Alba Railings made the business decision to include aluminum railings and they are now the exclusive distributor for S. T. A. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Railings pros in Oshawa?