This company left my driveway damaged, with gouges to the concrete. I expected that when hiring a company that specializes in waste disposal that they would have some kind of measure in place to prevent property damage. When I called management to have the issue rectified they proceeded to deny any liability siting the waiver that they make you sign before service. Despite my sincerest attempt to reason with them, they would not accept any responsibility for their carelessness. They kept saying it was my responsibility to make sure my driveway wasn't damaged and that I should have laid out plywood for them. This is an absurd response which is comparable to me having to cover my floors with tarps before hiring a painter to paint my walls. A painter would never expect me to do this so what makes 310-dump any different? They are both hired to do a job, they are both professional, (well at least the painter is), and they both get paid to make sure the task is done properly and with care. For anyone looking to for a waste management solution I would look elsewhere. 310- Dump does not stand behind their customers, instead it hides behind their waiver. Terrible customer service, and even worse management.
- Company Response
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our company. We pride ourselves on our service and the high quality standards we maintain. I would like the opportunity to earn back your business in the future. Please connect with us by phone or online so we can discuss this matter in detail. Thanks! Greg Kirkwood - owner.