Called if they can fix and or replace a septic pump that isn’t working. Told me that it would be no problem and they’d come and fix it. They showed up and spent 2 minutes looking at the pump and deduced we needed an electrician because they don’t do the electric. So why tell me they would be able to fix it or replace it only then to just drive out and not be able to do that unless it was a plug in. Company didn’t disclose properly what they could or couldn’t do. Because of that I paid for one hour of service to know what I already knew which is pump doesn’t work. They are rude and condescending. Use this company at own risk. Lawyer said I could take legal action but in the end the time and effort to hold them accountable wasn’t worth it to us. Terrible.
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