We first received the advertisement card on our door in the fall of 2015 and it was sitting on our kitchen table staring at us for 6 months. We had already visited numerous door companies that had okay prices, but none captivated us or gave us that this-is-the-one moment.
We were already into the second winter with our existing door system and were yearning to find a replacement door system because of several annoying features; including, air draft through the spacing of the door and crappy thin framing for the lock. As soon as the snow melted we decided to continue our research and take a gander with Amberwood Doors showroom.
It was almost an hour to closing – my wife and I were worried that we were going to be ushered out. With luck, the Sales Rep was finally free and available to help us after assisting another customer. He introduced himself as Rick and we started chatting about the current challenges we faced with our existing door system and what we were potentially looking for in a new door system. By the time we had finished chatting, it was well over an hour after closing but it felt like we were just chatting over coffee – in no way was Rick pressuring us to move quickly or usher us out; we lost complete track of time. Rick was so engaging that he worked out several iterations of design potentials, did not hesitate to explain all the particulars and specs of each door in the showroom, and also provided his design input for what could work with the front facing of our home. We knew the quality of the door system was winning on us, but Rick’s passion and attentiveness was the deal-sealer for us!
We are SOO happy with the new door system and are very grateful to the Amberwood Doors installation team for their professionalism and care of our home. Rick was engaged throughout the installation process and called us on a regular basis to keep us apprised on the progress.
Deciding on Amberwood Doors was definitely our top choice and we are even more pleased that Rick was involved to making our home an even better home to live in! Thank you!