Amberwood Doors Inc

Colin Fraser
Owner/Manager
Colin Fraser [Full profile]
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Reviews for Amberwood Doors Inc

Average customer rating:
9.8 10 (41 reviews)

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Gabrielle in Rosedale in Toronto
1 review Toronto, ON
10/10

We purchased a front door for a total home renovation we are doing on our home. Chris Black saw us right through from custom designing our door to the problem-free, on-time installation of our magnificent door. As I like to tell Chris, it was the only part of the home renovation that was seamless, professional and had a finished product I was beyond thrilled with! Every detail is perfect, all the lines are straight, nothing creaks or jiggles, they got every request right. If I could have Amberwood doors installed throughout the interior and exterior of our home, I would.

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That's amazing Gabrielle! we are so thrilled you enjoyed working with Chris and had a great Amberwood experience.

Thank you from the entire Amberwood Team!

Sincerely,
Colin Fraser

Corrina in Scarborough
1 review Toronto, ON
10/10

We ordered an Amberwood door that was delivered and installed in November 2016. We knew we wanted something special for the custom design home that we were building. We ended up going with a multi paneled door with a glassed storm door front.

The main door is beautiful -- so much so that I saw someone walking up to the door and taking a photo. When I went out to ask if I could help her she said she has never seen such a nice door!

I had an idea in mind that I sketched out and Chris Black at Amberwood was very helpful in giving feedback to the design of the door (ie. structural, design) and the CAD drawings were very detailed. After two rounds of CAD drawings we were done and after a few months we got ourselves a beautiful set of doors!

They forgot to install another set of dead bolts for the storm door but Chris has been following up with ours/Amberwood's schedules to make sure it gets done. I know it will be. Throughout the process Chris was very professional - very clear in what the deliverables were and very prompt in emails/calls.

Building a house from ground up is a huge pain and many things can and do go wrong but the door design and final product was by far the smoothest process we went through. Mind you, we paid a pretty penny for the doors (let's just say I won't be getting birthday or Christmas presents for a couple of years! haha!) but the quality of both the door and service was well worth it.

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Hi Corrina, Thanks for the amazing review!

Your door system was very unique and it really turned out great. My apologies for the deadbolt confusion on the storm door and you are right it will be looked after right away!

Thank you very much from the Amberwood Team!

Sincerely,
Colin Fraser

Private User
2 reviews Toronto, ON
10/10

I found my entire experience with Amberwood to be excellent, and I would highly recommend them.

I was 100% satisfied with the quality of the door itself and the installation. Chris Black, our sales representative, and all of the staff we dealt with, were responsive, professional and helpful. They were honest about how long it would take to build, and it was finished and installed when they said it would be. After the installation a few corrections and some additional trim work was required, which were all taken care as promised within a week.

The door is beautiful and looks perfect on our heritage house.

I can honestly say I have never had a better home improvement experience with any company.

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Awesome, we are so glad you had a excellent experience, Thank you very much for the kind words!

It was a pleasure bringing your new Handcrafted door to life, thank you from the entire Amberwood Team!

Sincerely,
Colin Fraser

Jennifer in Toronto
12 reviews Toronto, ON
10/10

I Can't tell you how refreshing it is to deal with a company that gives
such good customer service. Chris was great to work with and answered every email and phone call quickly and professionally.
Definitely worth the cost quality of door is amazing and looks fantastic. My contractor said that was the best installation job he had ever seen.
Thanks again,
Jennifer

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Company Response

Thank you so much for the kind review Jennifer, it was a pleasure to bring your design to life!

We are very happy both you and your contractor are so pleased!

Sincerely,
Colin Fraser

Jessica H.
1 review , WY
10/10

I'd highly recommend Amberwood Doors. Their product is top of the line. We are so pleased with our new door and were extremely satisfied with the process from start to finish. Highly professional staff who customized the door exactly to our preferences. Timely delivery and the gentlemen who installed the door were extremely courteous, hard working and professional.

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Hi Jessica, thank you so much for choosing Amberwood to build your new front door.

And thank you very much for the kind review!

Sincerely,
Colin

Michael in Toronto
2 reviews Oshawa, ON
10/10

The Experience with Rick.F as a Design/Sales consultant for us could not have been a better match as a home owner. I have been a true admirer of Amberwood doors even before purchasing my ten year old home in Oshawa. One of my favorite client reviews was by none other than the famous Pat.F's home door which rick commissioned and helped design to add to the masterpiece of work carried out by Amberwood Doors to their clients. Every aspect of the Door from the intricate wrought iron work and the accessories were impeccable. This Door will be the centerpiece for all the following renovations to come in and out of the house. The Process from design to manufacturing is thoroughly controlled and inspected with the clients Approval and they send you detail sketches with measurement specification to present the most accurate representation of the final installation. The crew on the day of installation was a treat to work with according to my mother who was overseeing the work on that day, they were the most willing and patient team to explain the process and the operational functions of the door and even installed a new door bell with built in light feature. Walking into and out of the House has placed a smile on all of us and has set the precedence for the stone which we will be choosing for the outside transition and the landscape feature for the future.We have had countless requests of who commissioned the door for us and i have provided rick as the contact for their design dreams to become a reality.I am sure we will be changing all of the interior doors, side doors and the backyard/patio doors with Amberwood to continue the design elements and the continuity in general.A huge thank you to everyone at Amberwood door for their spectacular delivery on the product as promised and a special thanks to Rick for being and becoming a family friend. Cant wait for the next project with Amberwood doors.

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Michael, we are so delighted your door and experience with Amberwood was a great one! We are very grateful for our well rounded and thorough team here at Amberwood Doors! We know you will enjoy your beautiful entry door for years to come, and we look forward to working with you again in the future! Sincerely, Colin Fraser

Jeffrey in Vaughan
2 reviews Vaughan, ON
10/10

We first received the advertisement card on our door in the fall of 2015 and it was sitting on our kitchen table staring at us for 6 months. We had already visited numerous door companies that had okay prices, but none captivated us or gave us that this-is-the-one moment.

We were already into the second winter with our existing door system and were yearning to find a replacement door system because of several annoying features; including, air draft through the spacing of the door and crappy thin framing for the lock. As soon as the snow melted we decided to continue our research and take a gander with Amberwood Doors showroom.

It was almost an hour to closing – my wife and I were worried that we were going to be ushered out. With luck, the Sales Rep was finally free and available to help us after assisting another customer. He introduced himself as Rick and we started chatting about the current challenges we faced with our existing door system and what we were potentially looking for in a new door system. By the time we had finished chatting, it was well over an hour after closing but it felt like we were just chatting over coffee – in no way was Rick pressuring us to move quickly or usher us out; we lost complete track of time. Rick was so engaging that he worked out several iterations of design potentials, did not hesitate to explain all the particulars and specs of each door in the showroom, and also provided his design input for what could work with the front facing of our home. We knew the quality of the door system was winning on us, but Rick’s passion and attentiveness was the deal-sealer for us!

We are SOO happy with the new door system and are very grateful to the Amberwood Doors installation team for their professionalism and care of our home. Rick was engaged throughout the installation process and called us on a regular basis to keep us apprised on the progress.

Deciding on Amberwood Doors was definitely our top choice and we are even more pleased that Rick was involved to making our home an even better home to live in! Thank you!

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Thank you so much for the kind words and we are so glad we met your expectations.I truly hope you enjoy your new door for many years to come!

Rick does do a fantastic job of working with his clients from start to finish and he has done it again based on your review!

Sincerely,
Colin Fraser, Amberwood Doors

Private User
1 review Oakville, ON
10/10

We can't say enough about how happy we are with Amberwood Doors. We were referred by a friend who had an Amberwood Door that we loved! Our initial meeting with Chris was great as was the follow up meeting with Colin. Chris was so friendly and knew exactly what we were looking for. Every design he came back with was great and we finally signed off on the perfect one for our home. When the day came to install it, the installers were friendly, efficient and meticulous. We couldn't be happier. If you are looking for a custom solid wood door, Amberwood is the place to go!

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Company Response

That is so Great, Our team here at Amberwood was so honoured to build your new door system! Thank you for choosing us!

Chris is indeed a fantastic member of the Amberwood Team and I am really glad he looked after you so well!

Sincerely,
Colin Fraser

Sharon in Oakville
1 review Oakville, ON
10/10

The dream of owning an Amberwood door started when we received their advertisement postcard in the mail and it caught our eyes. Owning one quickly became a reality when we visited their showroom for the first time. Working with Chris, learning about their doors, understanding the process to create such quality craftsmanship and navigating the many options, convinced us that we were making the best choice. Chris was so passionate about the product that we thought he was the owner. We signed the contract right there and then without a design.
Two days later we met Colin (the owner), also very passionate and knowledgeable, and he suggested the custom design for our beautiful door and we have no regrets. It was a bit scary choosing the type of wood and stain from a small sample but all our fears disappeared immediately when we saw the finished door for the first time and we absolutely loved it!
A first class quality of service was shown from beginning to end by all at Amberwood Doors, from Chris in Sales and Colin the owner, to the installers who were also attentive to every detail of the installation, including removing the old door and frame intact, taping to achieve clean caulking and leaving a spotless work site.
There was a long wait time for the door but Amberwood delivered before the scheduled date.
We feel overly privileged to have something so exquisite welcoming us each day to our home, and are constantly complimented by family, friends and neighbours passing by. Thank to all at Amberwood Doors for that.

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Wow! We are so excited you had such a great experience with Chris and our team! Thank you so much for putting your trust in Amberwood Doors!

I truly hope you have many years of enjoyment with your new door system.

Sincerely,
Colin Fraser

Private User
1 review Toronto, ON
10/10

We met Amberwood doors back in 2008 and investigated the cost of their doors. At that time, they were more than we could afford. But the dream of owning one of their doors kept us interested until we finally were able to design and get it made in 2015.
Although the cost of our door was substantial, the experience was worth every penny. Our sales person, Rick, understood what we wanted and did everything in his power to make us feel good about the design. He went above and beyond our expectations to make sure the design and craftsmanship were to our specifications.
The staff that installed it were professional and the whole process from start to finish ended up being one of the most enjoyable renovations we've done. We absolutely love our door! It's worth every penny. We know it will last years, its solid and strong as well as beautiful.

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Thank you very much for choosing Amberwood, that is so cool that you had us in your plans since 2008!

Sincerely,
Colin Fraser

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Amberwood Doors Inc

Amberwood Doors Inc is Ontario’s leading designer, manufacturer and installer of high-end, custom made wood doors. We source only the highest-grade wood, designed to look beautiful for decades in Canada’s challenging weather. Amberwood Doors Inc has been featured in: Style at Home Magazine; The Globe and Mail; The Toronto Star; and CBC's The National.

custom entry doors; traditional interior doors; modern flush interior doors; lift & slide patio doors; bi-folding doors; custom feature windows,designing & manufacturing wood doors; finishing wood doors; refinishing wood doors; installing wood doors, High end residential and business entry & interior door replacement; New construction; Store fronts; Restaurant fronts; Custom bi-folding and lift & slide door systems

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
custom entry doors; traditional interior doors; modern flush interior doors; lift & slide patio doors; bi-folding doors; custom feature windows
SERVICES
designing & manufacturing wood doors; finishing wood doors; refinishing wood doors; installing wood doors
BRANDS
Panoramic Folding Doors; Centor; Emtek hardware; Baldwin hardware; Rocky Mountain hardware; Sunvalley Bronze; Baltica hardware; Classic Brass hardware;
STYLES
Contemporary; Modern; Victorian; Traditional; Georgian; Edwardian; Gothic; Greek Revival
SPECIALITIES
High end residential and business entry & interior door replacement; New construction; Store fronts; Restaurant fronts; Custom bi-folding and lift & slide door systems
WEBSITE
https://amberwooddoors.com/
YEAR ESTABLISHED
2004
MEMBERSHIPS
Fenestration Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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