Worry Free Snow Blowing Inc

Snow Removal
2916 Mer Bleue Road Navan ON
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Snow Removal
Worry Free Snow Blowing Inc
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52%

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Reviews by rating (past 12 months)

Reviews for Worry Free Snow Blowing Inc

Average customer rating:
6.1 10 (48 reviews)

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Private User
Private User
Private User reviews Toronto, ON
1/10

Laneway in Orleans Ontario

Well besides having a 2 lane driveway turning into a 1 lane driveway and paying for front stairs cleanup that was done only once this past winter season i would not recommend them to anybody at all. Now they want extra money for the over the limit CM of snowfall.

Very funny how all is in there control

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Sophia
Sophia
5 reviews Ottawa, ON
7/10

Good service, but with some issues

I used Worry Free this year becuase they dominate my neighbourhood (that I am new to) so I thought that might result in more prompt service. Here are my pros and cons:

Pros:
1. Great communication via email. I like their email updates and their online presence (the one-on-one communication is addressed below in the cons)
2. They are quick to come clear in my neighbourhood
3. I prefer their tractors with snowblower attachments to a pick-up truck with shovel, as I find they are much quieter when they come at night

Cons:
1. They drive too quickly and carelessly. I see their operators blasting through four-way stops in my neighbourhood on their cell phones
2. On the quick and careless theme, they sometimes leave up to two metres in front of my garage uncleared (I always shovel the metre in front of it since I know they won't get that close, but sometimes they really stay too far away).
3. They did get too close once and damaged a 5 ft tall LED Christmas decoration I had in the corner by my garage door under the overhang, tucked in a corner where I would expect them to be careful given how close it is to the wall. I`m not sure how you can miss it if you looked, given it is 5 ft tall. I also shoveled around it as well in front of my garage, knowing they normally stay further away. This is back to the quick and careless theme. But what bothers me the most about that incident is that I submitted a damage report that day, and sent a follow up email a few weeks later, tried calling to speak to someone, and now another several weeks later I have not heard antyhing back. I am not asking for reimbursement, but for someone to come and help me fix it, as I believe it can be fixed. I just don't have the strength to do it myself (it is metal that was obviously bent by the strength of their machine). At least acknowledge my communications! There have been weeks between snowfalls in which they should have had time to respond.
4. They don't adjust the auger and dump snow all over my walkway, making it harder for me to shovel my walkway especially with a heavier snowfall.

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Gilles in Gloucester
Gilles in Gloucester
1 review Ottawa, ON
2/10

Too big to care

On 23 Jan 2019 during a major snow storm, the first pass was made after noon (everyone has gone to work or to run errands) and the second pass has not taken place as of 6:30 pm.

The company has grown too much and has ceased to be responsive to customer needs.

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Private User
Private User
Private User reviews Ottawa, ON
2/10

Snow removal service

Missed my driveway 3 times this season.
They send generated updates but what they report is not accurate or reliable.

When you contact customer service to request that your driveway gets done, you are greeted politely and told that a message is sent to dispatch. Hours later, driveway still not plowed.

You call again and get the no time guarantee speach. Very frustrating!

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artric in Orleans
artric in Orleans
4 reviews Ottawa, ON
8/10

Snow Clearing

Great clearing the driveway. They use large snow blowers, not just a truck with a plow. So-so with shovelling the front steps, which is done manually, and not timely enough. I had to do my own steps numerous times although I paid to have them done. Spoke to them twice about it, then decided its easier to do it myself.

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Tito in Ottawa
Tito in Ottawa
1 review Ottawa, ON
10/10

Great service, I wish they had an app to tell you where they are so we can move our cars from the driveway. We are completely satisfied with the service.

They do the driveway and the steps. Great for us senior citizens. Thank you for all your hard work. They always make it in time for us to leave in the morning and when we return the driveway is cleared again.

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Nadine.A
Nadine.A
1 review Ottawa, ON
10/10

Seasonal snow blowing service

Worry free snow blowing is exactly that...worry free! I really liked that the driver for my neighbourhood was able to follow the city plow and clean up after it right away. The quick pass service is a great thing, but most of all I loved that I could get updates on Facebook as to when they were going to be on the road. They follow the weather closely and keep their customers informed as snow storms approach and while they're happening. If you need to call them...they actually answer their phones (unlike others) and respond to your request in a timely manner. Great company, great service!

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crmarsh
crmarsh
1 review Ottawa, ON
10/10

Snow removal

This is not your typical snow removal with a plow; these are all brand new tractors equipped with snow blowing capabilities. They deliver what they promise. We've had this company for many years now and are never disappointed. They are very receptive on any comments whether it be positive or negative. They always do their best to address issues or concerns. Very satisfied and recommend them.

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two2mills
two2mills
1 review Ottawa, ON
10/10

Cleaning snow from our driveway

We have used their services for over 7years and as seniors are very satisfied with the service. We will hire them again for next season

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Worry Free Snow Blowing Inc

Worry Free Snowblowing has been in business since 2000. We provide residential snow blowing service for Orleans, Blackburn and Beacon Hill. In order to provide the best and most efficient service we are committed to clearing strictly residential properties and don’t service commercial properties. As of October 2014, we are the only snow removal company in Ottawa to receive the Ottawa Better Business Bureau (BBB) Torch Award in 2007 for market place ethics. We currently have a fleet of 36 new model tractors. We pair this equipment with over 100 well trained staff members in order to boast the fastest response times in town. Out of the 36 tractors we have 34 routes encompassing the east Ottawa area which leaves two spare tractors to accommodate for unforeseen equipment and operator problems. Foresight in an inconsistent working environment has always been a priority. We offer all of our services in both English and French to better understand our customers.

CATEGORIES
Snow Removal
SERVICES
Residential Snow Blowing
WEBSITE
http://worryfree-snowblowing.ca/
YEAR ESTABLISHED
2000
LICENSES
Fully insured with $2,000,000.00 liability
LIABILITY INSURANCE
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.