I contacted novel care because I was in need of a ductless air conditioner . I submitted my quote online and was contacted very quickly and set up a free in-home estimate. Lana was the operator and she helped me out a lot with setting up this, and further, requests.
Dan performed my estimate and quoted me a reasonable price and we set up a service date for the replacement.
Mark and Ryan both contacted me prior to the installation time to let me know they were on their way. They arrived a bit earlier than I thought they would and they performed the replacement and other services very quickly.
I am very impressed with the service I got from novel care. They will be my go-to company for HVAC needs and I highly recommend them.
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- Company Response
Thanks so much for sharing your experience with us. We hope to see you again soon.