Dropped off 2 sets of 2” faux wood blinds. Picked them up and they were still visibly dirty. I had to go over each slat with a cloth. Worse than that they came back with the slats taken out of the ladder cages. I called to complain the lady couldn’t help so I asked to speak with the manager. She wasn’t there and didn’t even bother returning my call. I called and spoke with her a week later and explained my concerns. She refused to admit that the blinds were not put back together properly so I emailed her photos and again she didn’t bother to get back in touch with me. I again called she wasn’t there and had to eventually call again as she didn’t call me back. 3 weeks later I still have dirty blinds that are not put together properly and now I’m waiting for her to speak to someone higher up to get a refund. Satisfaction guaranteed seems a long way off! I’d never recommend this company. Poor customer service and poor work quality.
- Approximate cost of services:
- $45.00