Recently bought a house and found it had a pond in the back yard with a Koi in it and we didn't know how to care for it. One of the staff members fixed our broken pump and recommend food, clarifiers etc. for the pond. Another staff member took the time to provide us with a great amount of information on how to maintain a healthy pond. We also bought another Koi from them which is doing really well. The staff is friendly and very knowledgeable at this store and it is a pleasure to shop there.