Aurora windows and doors just installed two windows for me, and did a fantastic job. Here are a few of the things that impressed me most:
1. Customer satisfaction. These guys go out of their way to make sure you are 100% satisfied.
2. Excellent responsiveness from the beginning, to the very end. They always returned my phone calls, emails and texts quickly.
3. They go out of their way to try to match existing windows/framing where possible. In my case, they provided matching j-mould for no additional charge.
4. They are very neat and they completely clean up the work site when they are done. They are very attentive to ensuring property does not get damaged.
5. Price. Even with having one of highest review ratings, their prices were competitive.
6. The windows look amazing. The manufacturer they use makes great looking windows.
Out of these things, I hold item 1. above to be their best quality. In my case, I noticed something that wasn’t quite right. They immediately came out and advised what they were going to do to fix it. Shortly thereafter the repair was done.
I’m very happy with the end result and would not hesitate to use them for my next window installation. Thank you Felix and crew.