I ordered this wood to be installed in a condo I just purchased. The wood was supposed to be delivered Sept. 17 -19 for install on Sept. 21, 22nd. We ordered the wood Sept. 3 as it was in Calgary, we were told, however, it has mysteriously disappeared and after numerous calls and emails we have not received an answer or the wood. I move in next Monday Sept 28, but have no floors, so will not be able to stay in the condo or have my furniture set up, and services I had set up will have to be changed, throwing the whole move out of whack. I will have to stay somewhere else. Not impressed!