House and Hammer Roofing

Formerly Cambridge Roofing
Roofing
Cambridge ON N1R 5Y7
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Roofing
House and Hammer Roofing
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Reviews for House and Hammer Roofing

Average customer rating:
9.2 10 (22 reviews)

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Greg in Montreal
Greg in Montreal
0 reviews Rockwood, ON
10/10

Roof Leak Repair

Back in 2014, I had my entire roof replaced (shingles, underlayment, plywood repair) by House and Hammer Roofing. In November of this year, a leak developed through the bathroom exhaust fan. I contacted House and Hammer and spoke to Paul. He sent Darrell out the next day to inspect. He had a good idea as to the cause of the leak but recommended tearing out all the shingles, underlayment, and vent in the suspect area and replace the plywood that showed signs of water staining. He came out the following day to perform the repair.
After 9 years since my roof was replaced, I expected that the life time warranty wouldnt be honoured in its entirety if at all. All too often I hear of companies that spin and skate around their warranty with excuses not to cover the repair.
Well, I was extremely surprised and pleased that House and Hammer Roofing stood behind their workmanship and product material and honoured the warranty in full, no prorating or extra charges of any kind. Both Paul and Darrell were extremely responsive and courteous throughout the entire repair process. I could not recommend this company enough! Ten stars plus in my opinion. A very honourable and ethical company. I will share my positive experience with neighbours and friends.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Waterloo, ON
10/10

Roof

I had my roof done 16 years ago with this company and I was experiencing an issue. within 24 hour Paul the owner sent one of his associate Darrel and wow what service I received. Darrel was amazing, he didnt try to take advantage of a senior, he was very honest with his recommendations. He didnt try to sell me a new roof, he
Just repaired the issue. Thank you so much to Paul and Darrel for looking after me.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Cambridge, ON
4/10

new roof

We needed a new roof May 2022, talked to our neighbour who had their roof done by House and Hammer, and was happy with it. From what we saw they were pretty good workers. They did a good job of our new roof, however we saw an old shingle piece sticking out of the eaves trough , and upon inspection realized all the eaves were filled with old nails, new nails, shingle bits. This was very disappointing as the final inspection guy came and said he wouldnt leave until it was perfect, and he totally missed all the junk in the eaves. There were many nails in the yard, which is to be expected, but we thought cleaning out the eaves would have been a necessary and important part of the job. Therefore, we will not be recommending them to others.

Approximate cost of services:
$10,000.00
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MStevens
MStevens
0 reviews Alton, ON
10/10

Roofing

House and Hammer have been completely professional from beginning to end of this project.
From quotes to scheduling to execution of the work, and yes even the cleanup. All correspondence was prompt and professional.
I would definitely use them again for any roofing projects

Approximate cost of services:
$400,000.00
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John H
John H
1 review Cambridge, ON
10/10

Quick roof repair

Leak on a 16 year old shingle job, called Monday, rep came Tuesday to assess the job, repair completed on Wednesday. Straight up did what was necessary, professional and reasonably priced. Great company to work with, highly recommend.

Approximate cost of services:
$225.00
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PaulR
PaulR
0 reviews Cambridge, ON
10/10

Complicated Roof

House and Hammer did the roof at my son's place, I was happy with the work and the price, so when I had to have part of the roof replaced at my place, I knew who to call. The roof is complicated, part flat, part Mansard, and ties into the roof on the main part of the house, they sent the best and excellent results. I wouldn't call anyone else for any roofing needs.

Approximate cost of services:
$4,700.00
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Company Response

Thank you for the excellent feedback! We appreciate your business.

Swoodthorpe
Swoodthorpe
0 reviews Cambridge, ON
6/10

Dissapointed......

While planning a new roof, I got 3 quotes in. The numbers were so wildly different from the 3 companies, I decided to get 2 more quotes. We settled on the middle quote - belonging to House and Hammer. Their quote was almost $2000 more than the cheapest quote, but much cheaper than the highest quote.

Roof was arranged quickly - in fact I got an email one night stating the job was happening the next morning. The crew seemed like a decent lot but were certainly not worried about where waste materials were flying. And that's where my disappointment comes in.

The day after the job was done, I went out to my pool. On the way I stepped on a roof nail - not cool!! My son walking behind me also stepped on a separate roof nail. We stopped and I patted the grass over a 12 foot section - found over a dozen nails. Got to the pool and found asphalt and nails in my pool. I reached out to Paul about this very serious situation and got no response from him, instead one of his guys emailed me and showed up 2 days later to run a magnet around my property. This should be an automatic once the roof was done - not by special request after 2 injuries. He found LOTS of nails all around my property. The grass around the one side of the house was also killed - not sure what they did but they fried the lawn.

More than a week has passed and I'm still finding odd nails in my lawn.

While the roof looks decent, I invested heavy into this project and chose one of the costlier companies. I expect better. Mistakes happen and the odd nail missed I could tolerate. But literally dozens of missed nails is completely unacceptable. In the event of a major screw up like this, I would expect the owner of the company to step up and discuss the matter with me directly, not forward my email to an employee to deal with. He failed on this point.

Approximate cost of services:
$10,000.00
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Stacey in Newmarket
Stacey in Newmarket
1 review Kitchener, ON
9/10

Fiberglass shingle roof

The House and Hammer Team responded to my quote request quickly, and answered all of my questions about products and work up front. Many examples of their work were provided for reference including support with colour selection when looking at examples of their work to help us choose the best one for our home. The communication was excellent, the team was prompt and the work was done on time and as requested. After the work was complete, they followed up promptly to ensure that the work met our expectations. I would highly recommend them.

Approximate cost of services:
$8,600.00
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Robert
Robert
1 review Kitchener, ON
10/10

Well Done ..Home and Hammer

Really good communication. Work was well done and quickly. the weather caused us to wait a few days. The final review and inspection by management from Home & Hammer most excellent
. Thank you home and Hammer for a job well done.

Approximate cost of services:
$7,200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about House and Hammer Roofing

House & Hammer Roofing is an established local roofing company that services the Cambridge, Kitchener-Waterloo, Guelph, Hamilton, Brantford, Oakville, Burlington, Milton and Ingersoll. When comparing roofing estimates, be sure you compare apples to apples. House and Hammer Roofing is committed to giving you the best roofing products and services for ...
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