High Efficiency Cooling & Heating Inc

Furnace died. -30C windchill 10pm at night. Would have waited 2 days for Enersource (after an hour or so spent on hold). These folks answered right away and I got a call from a real technician 20 minutes later. Jay listened to the symptoms and talked me through a trick that got it up and running through the night so we warmed up again. No charge, no sales pressure. Next morning he arranged for the part warranty - I didn't have to do anything. Gave a 2 hour window for that day and showed up when he said he would, with the part. Took care of the problem in one short visit. Super polite, friendly and informative. An absolutely fantastic customer experience. I'll be switching my maintenance work to these folks, and giving them the first chance to quote when it eventually comes time to replace.