Mike came to our house to do the initial quote. They were not super inexpensive (meaning they don't use builder quality windows) and they were not the most expensive we got quotes for, but they were very straight up with us. We visited their showroom and picked all of our options. They showed up right when they said they would, did the install perfectly and we've been very happy with the results. It's been several years since this install and everything is still picture perfect. Couldn't be happier.