A 5 Star Water Solutions

I have owned my water softener for a year now and it was time for the filter change. I decided that I would use the service call option for the 1st change and I'm glad I did. Dennis arrived on time and was very helpful. He explained the whole process to me in detail. After he left I wrote out the steps so that maybe next year I can try it on my own. I am extremely pleased with my new water softener and the great service I get from 5 Star. I would highly recommend them.

We had a water softener unit and reverse osmosis filtration system installed in our new condo unit. The installation was done by Clay. He was very professional and knowledgeable. He answered our questions and took his time to explain how everything works. Oh, and he's a friendly guy as well. He did an excellent job installing the units. Clay is diligent and thorough in their work Cleans up the work area as well. This was all done in a timely fashion and didn't have to wait long after purchasing. We highly recommend 5 Star Water Solutions.
Rick and Rose DiGiandomenico

Moved into a newly built home in 2017 and needed to get a water softener/filter system asap. We contact 5 Star through Costco. The entire company was just amazing throughout the entire process. Everyone's so friendly, their very responsive, and honour their warranty (had a filer leak within a year, and they came by to fix it asap under warranty). They provided drinking water faucet whose colour was off from my other faucets. During the follow-up to the installation, they noticed and immediately offered to rectify it without me asking, and didn't charge me. Absolutely amazing customer service. I cannot recommend them enough!