The Roofman Inc

Roofing
Kitchener ON N2B 2E4
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Roofing
The Roofman Inc
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Reviews for The Roofman Inc

Average customer rating:
9.5 10 (76 reviews)

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Lisa in Kitchener
Lisa in Kitchener
1 review Cambridge, ON
10/10

Replacement Roof

Our 1840's stone farmhouse was in need of a new roof. The old wooden shingle roof which was installed in the 1960's was deteriorating badly. We chose The Roofman because we wanted to use a local roofer with an excellent reputation. The new metal roof is just what we wanted - the look of wooden shingles with the durability of metal. Thank you!

Approximate cost of services:
$26,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Lisa,
We are glad to hear your satisfaction. We did it together! You chose the metal, style, colour and we made it happen.
Your property looks great. We love the look. Thank you for sharing the photos for others to see our accomplishment.

Thank you for this enjoyable opportunity!

Jennifer from Toronto
Jennifer from Toronto
2 reviews Toronto, ON
10/10

New roof, great service

We are very happy with the service we received from The Roofman. Of all the roofing companies we contacted for a quote, Roofman was the only one to come into our house to check out our attic. Their price was competitive with the other companies and representatives came to see us in person when we needed to review and sign our contract and pay our deposit, as well as when we needed to pay the balance of our invoice. When we paid, the representative also reviewed our warranty with us and genuinely wanted to know how we felt about the service.
Our new roof looks amazing and, once the crew was done, you wouldn't have known they were there; they were sure to pick up all the garbage.
I highly recommend using The Roofman.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your great review.
We will make sure the roofing crew gets this nice review. It is always nice to know that one more roofing project was accomplished and earned "10"
We appreciate your business.

Private User
Private User
Private User reviews , ON
10/10

New Roof Shingles

We got four estimates and Rhys was the only one who actually scheduled a visit and review of what we needed done. He was knowledgeable and helped us pick the right solution for us. He spotted an opportunity to relocate the kitchen vent to a more efficient location which was a good indication of the little details that we found impressive. Not the cheapest but competitive and did a great job with quality materials. Dave came around on completion to review the warranty and correct a small cosmetic item. As is usually the case, you get what you pay for and we were happy to pay a touch more for what we received. We would gladly recommend The Roofman.

Approximate cost of services:
$11,000.00
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Company Response

We appreciate your business!
Thank you for being the part of The Roofman Inc.

Aussie in Toronto
Aussie in Toronto
1 review Kitchener, ON
10/10

New roof in Kitchener Ontario

"Excellent" in every way! We received 4 quotes on a new roof for our home over the course of a year - all from reputable roofers in our area. A roof is not an inexpensive item and we wanted it to be right. Picking The Roofman was the most important right step. Rhys was great and attentive. We picked a less than usual shingle because we wanted it to be different; it took some time to decide and Rhys was very helpful. As everyone knows the weather has been terrible and our shingles took some time to come in as well. Thanks to Diana and Tracy for getting back to us with timeline info. Once the installation began Marvin and his great team worked diligently every day till it was complete. They arrived early each day and left our property tidy at the end of the day. The Roofman should be very proud as an employer of such a professional crew! Rhys called to check in the day it was completed - the follow up was much appreciated. We met with Dave for the final inspection meeting and asked for a small cosmetic item to be looked at and he had a service person at our door in under 2 hours - what service! One neighbour commented "it's stunning". And it is. He asked for the specifics on the shingle and company as he's building a new home. Another neighbour is so impressed with their diligence and our pleasure with the job and will be asking The Roofman to quote a new roof for them. We would be more than happy to provide great references for a job well done. Thanks to everyone at The Roofman!

Approximate cost of services:
$30,000.00
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Company Response

Thank you for your excellent review. We love it and appreciate your business!

Ralph in Kitchener
Ralph in Kitchener
2 reviews Kitchener, ON
10/10

Roof - New shingles

We called several local roofers to get quotes on our roof which was badly in need of new shingles. Some companies did not call us back and of those that did The Roofman provided the most professional written quote. Dave took the time to explain all aspects of the quote, Several family members have used The Roofman in the past and they were pleased with their work. It has been a very rainy year which delayed the installation date somewhat, but they waited for a favourable weather forecast to start the job. A large crew showed up on the day of the installation and they did a great job including protecting the surrounding landscaping and cleaning up after the work was completed. Dave followed up a couple of days later to make sure everything was done to my satisfaction. Overall it was a very positive experience.

Approximate cost of services:
$7,265.00
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Company Response

Thank you for your great review. We are happy to hear your experience with us was a good one. It was the pleasure working on your beautiful home.
We appreciate your business.

Len in
Len in
1 review Hamilton, ON
10/10

Roof

Excellent job! I highly recommend this company and the team of men who did our roof. They were very professional and answered any questions we had. Our roof looks wonderful and they took great care insuring that everything on the ground was protected and no mess was left behind. Thank you so much for making this a great experience!

Approximate cost of services:
$12,000.00
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Company Response

Thank you for giving us the opportunity to work on your beautiful house. Morvin's team installed your roof and we will make sure he gets a copy of your review to share with his team.
We appreciate your business!


Michele
Michele
2 reviews Kitchener, ON
10/10

Roof Replacement

We are very pleased with our new roof and would certainly refer Roofman to family and friends. Quality, product, workmanship, safety measures. Marvin, our foreman, was excellent, knowledgeable and very approachable, as was his crew. Great care was taken to protect our gardens, walkways, deck and driveway, and clean-up was done each day of the 4-day project. David came by after completion to follow up and quickly arranged the satisfactory resolution of a few minor items.

Approximate cost of services:
$16,400.00
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Company Response

We are glad you recognize and value our work and we appreciate your business.
Thank you so much for your kindness and extended hospitality toward our roofing crew. Morvin, Greg and the crew were so happy and they appreciate the gifts from you.


The Roofman Team,

Ryan F
Ryan F
3 reviews Guelph, ON
10/10

Roof

Great experience from start to finish. Rhys checked out our roof on the exterior, then came into our home, looked in the attic, checked on the condition of our existing roof. The one thing that struck me was that he was actually trying to educate me and save me money. Some of his comments like 'these skylights are in excellent condition, even if you don't choose to go with us, don't let anyone tell you otherwise', really struck a chord with me because he was actually looking out for my best interest. The other reasons I went with Roofman were all of the great reviews I read on here, the fact that they are one of the (very few) certified GAF installers, and I want to be able to use the warranty (if I ever require it) and lastly, price, they weren't the cheapest, but nowhere close to the most expensive.

My e-mail/inquiries were always answered quickly, and even people at the office seemed very friendly/courteous.

I would gladly recommend Roofman to anyone in the area.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for this great review. It makes us very happy to hear your satisfaction.
I placed a copy in our staff board room for everyone to read it. I also made sure the roofing crew and Rhys got their own copies.
We appreciate your business!

Private User
Private User
Private User reviews Kitchener, ON
9/10

Garage Roof Repair

Our garage needed extensive repairs. The technicians arrived on time, worked well as a team, and got the job done on time. Roofman was prompt in supplying prompt answers to our post-repair inquiries.

Approximate cost of services:
$17,500.00
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Company Response

We appreciate your kind words.
Thank you for your business!

Alex in Waterloo
Alex in Waterloo
1 review Waterloo, ON
10/10

New Roof and Attic Upgrade

The previous asphalt shingle roof on our late-80’s backsplit, like many installed 10 to 15 years ago, was nearing the end of its life. We contacted a number of companies, including The Roofman. The estimator, Mike Galt, promptly paid us a visit and conducted a thorough inspection of the roof AND the attic. He then explained in great detail what he found and what the best course of action would be. The meeting was not so much a sales pitch as a crash course in attic and roofing systems. Mike’s passion and expertise regarding both the theory (building science) and practice (how to actually DO the job) was very evident. He patiently answered our long list of questions, and, within a few days, returned with a comprehensive written quote and information package. We met again for further discussion and to finalize the deal. Between this experience and the stellar reviews on HomeStars, we felt very confident that The Roofman was the right choice.

This was not a cheap job, but it was well worth the investment. Having been educated on the subject, we decided to have our attics upgraded in terms of air sealing, ventilation, and insulation (our house is a backsplit, so there are 2 attics). A re-roofing job is a great time to do this, as the old roofing material is being removed anyway. A properly functioning attic needs an airtight separation from the living space, unobstructed soffit and ridge venting, and lots of insulation (minimum R50). Also, bathroom and kitchen exhaust fans should vent straight to the outdoors, NEVER into the attic. Of course, all of these things were wrong in our attic (see “before” pictures inside the lower attic). The soffits were plugged with insulation, the separation from the living space was not properly air-sealed, and the amount of insulation was well below modern building codes. As you can see in the “after” shots, the insulation level has been dramatically increased, soffit baffles let fresh air into the attic, and the exhaust fans vent to the outside, as they should. We strongly recommend you opt for the attic upgrade if your attic is found to be deficient in any way. The benefits are:
•Airtightness will improve indoor air quality (attic air is not very good air)
•Your roof will last longer due to control of heat and moisture build-up in the attic
•You’ll avoid condensation and mould growth in your attic
•You’ll avoid ice dams, which can cause major damage and are a potential safety hazard
•You’ll feel more consistent and comfortable temperatures inside the house
•You’ll reduce your energy consumption (and carbon footprint)
•When it comes time to sell your house, the inspector will like what he sees
•Ontario is planning to require home energy evaluations at resale – and the attic is a huge part of your home’s energy efficiency

Of course, we also had the roof covering completely overhauled. We went with the GAF Timberline shingles complete with the “System Plus” warranty. This is a very comprehensive roofing system and warranty program registered directly with GAF. It includes lifetime (50 year) NON-PRORATED coverage on the entire roofing system (materials AND labour) and is fully transferable within the first 20 years. Such strong coverage is made possible by quality materials (heavy duty shingles, roof deck protection, “starter strip” shingles for extra wind resistance, leak barrier membrane in vulnerable areas, ridge venting, and specially designed shingles for ridge capping) combined with The Roofman’s GAF Master Elite certification.

The big job took 2 days to complete. The team, led by Marvin the foreman, arrived promptly at 7:30 am and kept working until sundown on both days. They have developed an installation process that allows them to work efficiently and do a thorough job while minimizing invasiveness and disturbance. It began with stripping off the old roofing materials – down to the sheathing. Next, they removed the sheathing along the eaves to install new soffit vent baffles, and closed it up again with new sheathing (included in the quoted price). They also temporarily created a small opening in the roof to allow the attic crew to do their work. This means they do not have to go through the access hatch inside the house (which would make a mess). Meanwhile, the shingle crew continued shingling as much of the roof as they could. Finally, the attic hole was patched up and shingled over. The crew worked very efficiently and took great care of our property. They were also very courteous throughout the process. Needless to say, we are very pleased with the end result. A picture is worth 1000 words, so we’ll let you have a look.

Thank you to The Roofman and GAF for offering such a comprehensive roofing AND attic solution! We are highly confident in our investment and would certainly recommend The Roofman for all your roofing and attic needs.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for you detailed review.
It was our pleasure working on your beautiful home. We made many copies of your review and shared it with all the employees. Your review just spoke 1000's of words about The Roofman's quality work and we are glad you recognized it. We appreciate it! Thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roofman Inc

The Roofman Inc. has been in business for over 31 years. Since 1981, The Roofman Inc. has installed, repaired and maintained several types of roofing systems. We are fully licensed and insured for your peace of mind. We understand our most valuable asset is you, the customer. The goal of ...
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