Herb Lodde & Sons Roofing Ltd

Roofing
4129 Harvester Road. Unit D Burlington ON L7L 0C1
Write a Review
Write a Review
Website
HomeStars
Roofing
Herb Lodde & Sons Roofing Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Herb Lodde & Sons Roofing Ltd

Average customer rating:
9.7 10 (143 reviews)

Sort by

eric.stefko in Toronto
eric.stefko in Toronto
2 reviews Toronto, ON
10/10

Would not hesitate one second to recommend

Many companies like to talk about their values, principles and integrity. Sadly, when it comes to delivering on their promise, they either fall short or do “just enough”. I have rarely seen a company live up to their brand promise, and even more rarely surpass it. I am a tough critic and will not give a company a 10 just for showing up and doing what they said they would do – they need to go above and way beyond. Herb Lodde & Sons did just that.
In Dec, sadly my father passed away, - the next day, there was an awful thunderstorm and water started to drip into my mother’s living room. Most companies I called said they were not able to do anything until spring. When I called Herb Lodde & Sons, Ken, the Sales Rep, said he would come right over. He did explain the challenges of working in the cold, but felt they had a solution that would work in our case. He gave us a number of options on how to proceed. At the end, we agreed on his initial recommendation.

He cautioned that his quote was based on what he was able to see without removing the shingles, and that if the damage was bad, they would need to replace the plywood and insulation at an extra charge. Before leaving, and at no charge, Ken even offered to tarp tarped the bad section as to minimize any damage in the meantime. He carefully sealed all the edges and made sure that no more water came into the house, taking his time to make sure it was done right. When the crew showed up, they did a great job, were polite and respectful, and cleaned up after themselves when they were finished. They told my mom that other than the shingles, everything was sound and no additional work (or charges) were required. She was extremely pleased with the whole experience.

In the process of fixing the roof, however, they removed the satellite dish and somehow cracked it. I wasn’t surprised as the unit was very old. I called and left a message explaining the situation. The next day, the owner of the company came by to see the work for himself - and the dish. He was very apologetic and offered to pay for a new one. A week later someone from the company came by to clean my mom’s the chimney free of charge, as during the inspection, the owner saw that is was very dirty and dangerous. I believe it was his way to make things right about the dish.
I want to thank Herb Lodde & Sons for the kindness shown my mom during a difficult time. In addition to doing a great job, they treated us more than fairly, and with honesty and respect. I can’t recommend them highly enough.

Was this review helpful?
Company Response

Hi Eric, it was a pleasure to work with you and your Mother. We're homeowners and people too, and understand the difficulties that life throws us from time to time. Despite the winter weather we've experienced we're extremely happy to execute the job quickly and efficiently for your Mother. We appreciate your kind compliments and look forward to serving you again in the future.

Kelly Stewart in St. Catharines
Kelly Stewart in St. Catharines
1 review St. Catharines, ON
10/10

Roof

Great company . Would highly recommend . Excellent workmanship really happy with my new roof. Great crew, polite hard working. It was a really rough job but, Herb Lodde Roofing did great work

Was this review helpful?
Company Response

Thanks Kelly! We greatly appreciate your review! We take pride in our quality, workmanship and service - no matter how 'rough' a job may appear. We will be sure to pass along your compliments to the team and we look forward to working with you again in the future.

Terry St. Amand in Thorold
Terry St. Amand in Thorold
1 review Thorold, ON
10/10

Complete roofing

Staff were here when they said they would be. They were very polite and courteous at all times. Cleaned up at the end of each working day. Finished the job at scheduled time. Used quality materials and showed me the difference in quality of product and top notch installation. Job well done guys. Thank you. Terry St.Amand, 184 Keefer Rd., Thorold, On.

Was this review helpful?
Company Response

Hi Terry, we greatly appreciate your review. We are glad to hear that you're pleased with the service and quality of your brand new roof. We appreciate your feedback and compliments and look forward to serving you again in the future! Sincerely, the Herb Lodde & Sons Roofing team.

Private User
Private User
Private User reviews Thorold, ON
10/10

New roof

My roof was in desperate need of new shingles and repair. I was shopping around for quotes and then a friend of mine recommended Herb Lodde & Sons Roofing. I gave them a call and spoke to Rob, the construction estimator. Rob was very professional and was able to go and see the job and get me a quote very quickly. His price was fair and they did an excellent job! The office staff is all very polite and kept in contact with me from the start of the job to completion. I would recommend this company in a heartbeat and rate them 10 out of 10. They're professional, reliable, efficient and have excellent communication and customer service.

Was this review helpful?
Company Response

We're happy to hear you were more than satisfied with the service provided. Your new roof truly enhanced and updated the entire look of your home! We will pass your compliments along to the entire team. Sincerely, Herb Lodde & Sons Roofing.

Kevin in Mississauga
Kevin in Mississauga
1 review St. Catharines, ON
10/10

Landmark Gorgeous WeatherWood

A crazy windstorm caused us to call Herb Lodde as our insurance company requested a couple quotes. Ken Mcquiggan was first on the scene and provided me with pictures and a quote. Ultimately the insurance company is paying the lion share of this job but we wanted good quality and great curb appeal. After a couple rain delays which were not Herb Lodde’s fault they banged out our job in 1 day. Including Stripping. Lisa and I are very pleased and would recommend these guys to anyone looking for a premium roofing company. Thanks Guys. Manny was happy to take our cheque which was easy to give!!

Was this review helpful?
Company Response

Hi Kevin, we greatly appreciate your kind review. As homeowners ourselves we understand the nervousness one feels when weather damages our home. We do take pride in each and every job we take on and especially happy with this one in particular. Again, thank you for taking the time to leave your feedback. Sincerely, Herb Lodde & Sons Roofing.

Great Job in Welland
Great Job in Welland
1 review Welland, ON
10/10

Roof and eavestrough

great response from the receptionist, the estimator and the men who did the job. Courteous on the phone and a quick response for an estimate.
the men who did the job were friendly and polite, quiet(which was appreciated) and did a thorough cleanup. ( i have called re one shingle which has lodged in the front eaves trough and hope will be removed at their convenience) . Great people. Would recommend

Was this review helpful?
Company Response

Thank you so much for the kind words! It sounds like our staff and process really shined here. We really do appreciate your feedback and recommendations. Not to mention, we loved the finish project on your home! Thanks again!

Derrick in San Francisco
Derrick in San Francisco
3 reviews Oakville, ON
10/10

Roof Re-shigling

We needed to have our roof re-shingled and selected Herb Lodde using the HomeStars web-site and were very pleased with the service including all interactions with the office staff, Jason in sales, and the installation crew. Would not hesitate to recommend them to anyone.

Was this review helpful?
Company Response

Hi Derrick, thank you so much for leaving your kind review. We are glad to hear that you're pleased with the service and installation on your brand new roof! We appreciate your feedback and compliments and look forward to serving you again in the future! Sincerely, the Herb Lodde & Sons Roofing team.

Susan D. in Niagara Falls
Susan D. in Niagara Falls
1 review Niagara Falls, ON
10/10

New Roof

I've just had a new roof installed on my home and a shed on my property. Everyone that I dealt with from the onset were polite and helpful. The crew was great and did an excellent job. I appreciated the final inspection also. Thank you to Ken, Dave, Marco and the other roofers involved. I also felt that the price was reasonable. I would definitely recommend Herb Lodde and Sons to my friends and family.

Was this review helpful?
Company Response

Hi Susan, thank you so much for leaving your kind review. We are glad to hear that you're pleased with the service and your brand new roof and shed. We appreciate your feedback and compliments and look forward to serving you again in the future! Sincerely, the Herb Lodde & Sons Roofing team.

Victoria McCrie
Victoria McCrie
2 reviews Smithville, ON
10/10

New roof with whimical weathervane

Great experience with the Herb Lodde, from our initial meeting with Ken in Sales to installation of roof by Marco and Dave and final inspection by Scott . We really appreciated Marco and Dave who did an excellent job of installing our roof. You can see their passion for doing the job right and the dedication in making sure everything met and exceeded our expectations. They even installed a whimsical weathervane on one of our roof peaks and made sure it was perfectly straight. It was a pleasure working with both Marco and Dave and we highly recommend them and Herb Lodde Roofing for the quality products and installation.

Was this review helpful?
Company Response

Hi Victoria, we greatly appreciate your kind review. We are so glad to hear that you were impressed with not only with our work but also the process and attention to detail. We do take pride in each and every job we take on. Thank you for your recommendations and we appreciate you taking the time to leave your feedback. Sincerely, Herb Lodde & Sons Roofing.

james botell from St. Catharines
james botell from St. Catharines
1 review St. Catharines, ON
10/10

roofing, siding and eaves troughs

Our house was built in 1880. Over the years, there have been renovations and improvements, but the stucco on the outside was in bad shape. About 4 years ago, we had a Mason patch it. Also, about that time, several shingles blew off during a wind storm. The roof was patched, but the poor old house was looking pretty shabby. We contacted Herb Lodde and Sons to replace the main roof and the roof on the addition, and, at the same time, signed with their other company, Quality Exterior Systems, to install siding and eaves troughs. The products they use are top notch as well as their methods of installation. The crews were very professional, congenial, and great all 'round guys. They worked very hard in 40+ temperatures, and every minute it wasn't raining. Our poor old house is now standing proud and oh so pretty. We are delighted with the results. Thank you to everyone at Herb Lodde's and Quality Exterior Systems. We highly recommend these companies to anyone contemplating similar major projects.

Was this review helpful?
Company Response

Hi James, we're happy to hear you were more than satisfied with the service provided. Your new roof, siding and eavestroughs truly enhanced and updated the entire look of your home! We will pass your compliments along to the team. Sincerely, Herb Lodde & Sons Roofing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Herb Lodde & Sons Roofing Ltd

Herb Lodde & Sons Roofing are a full service roofing company specializing in all aspects of roofing including, cedar, laminate, flat, skylights & suntunnels in the Burlington, St. Catherines and Hamilton area

Herb Lodde & Sons Roofing also offers the following through our sister company, Quality Exteriors & Custom Interiors: siding, windows, doors, eaves trough, decks, fences and custom renovations.

Herb Lodde & Sons Roofing uses the brands CertainTeed Master Shingler and Gentek Premium Renovator's.

We are Velux Certified Installers and GAF Master Elite Certified.

Herb Lodde & Sons Roofing is also a member of the Better Business Bureau, Niagara Home Builders Association, Chamber of Commerce. We offer a 10 year workmanship warranty.

CATEGORIES
Roofing
SERVICES
We provide quality roof replacement and repair, siding installation, and insulation for customers throughout Southern Ontario, from Oakville to the Niagara region.
BRANDS
GAF Master Elite Certified CertainTeed Master Shingler Gentek Premium Renovator's Velux Certified Installers
WEBSITE
http://www.lodderoofing.com
YEAR ESTABLISHED
1964
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Cheque, Cash, Visa, MasterCard, Debit
MEMBERSHIPS
Better Business Bureau, Niagara Home Builders Association, Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10-Year Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.