I have the tendency to write long reviews so will try my utmost to keep this as brief as possible - a simple thank you doesnt seem like enough for the work John (Grady's Wildlife Owner) did at our place.
In the spring of 2016 I called Grady's Wildlife Removal and another Pest Control Company as we had spent the winter months listening to raccoons under our addition and woke up one morning to a strong smell of skunk in our house.
Grady's (John) gave us good news (no skunks) and bad news (not just raccoons but a family of raccoons with babies - in which he could not do any work until the babies made their way out freely).
Even more, John took the time to assess what kind of damage the raccoons had done while under our addition - most notably the raccoons had tore down all of our insulation from the underside of our floor (which led to our addition always being cold in the winter AND the potential for bigger problems in the future with moisture/mold. The other pest control company did NOT do this - and charged me more for the assessment visit!
In the fall of 2016 after excavating under the addition (by hand) and having spray foam installed under our floors, we had Grady's return to install the Stainless Steel Wire around the perimeter of our addition.
I had dug out most of the perimeter 12" deep x 12" kick out for the mesh. Some of this involved digging under deck joists/beams. When John got to site he advised that he needed a minimum of 16" kick out from the wall. Rather than waiting for me to dig it he grabbed his shovel and started throwing dirt - a true sign of quality workmanship in not compromising for the smaller kickout /less physical labor (as im sure some would do).
The best part of my day with John is he took his time to do a quality installation - although I had told him i was more for function than aesthetics - John took the time to put the wire in properly. At no point was he in a rush to just finish the job, he was more concerned in doing the job right.
Our job provided him with some tricky terminations (attaching to wood ,around concrete piers, to a concrete corner) and obstacles (deck joists/beams)- and John had everything he needed (he didnt have to disappear to a store or shop for 1-2 hours).
I would have no hesitation or reservation in recommending Grady's Wildlife Removal.
- Approximate cost of services:
- $785.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for the kind words Troy. I take pride in offering the best customer service possible. It's nice to hear the effort I put in doing my work is appreciated. Having you there working with me was a welcomed change. I normally work alone so it was nice chatting with you.
Thank you
John