Friendly, quick, efficient, good price.
Tried getting quotes from a few different companies, Channel's pricing was very good. Another place in Edmonton was significantly higher and they had a wait of 3-4 months. With Channel we had a little trouble hooking up over the phone but kept at it and we arranged an install date of just a couple weeks later, which got delayed due to a sudden heavy snowfall the night before (after a week of clear sunny weather). Instead of arranging a date this time I just told them whenever they were available.
They were able to come by about a week after that call, I wasn't there so my wife dealt with them on-site. I mention this because she often feels uncomfortable making the sole decisions on home repair\install matters as it's not her area of expertise, but they did an excellent job of presenting the options and explaining what they were doing so she did feel comfortable choosing the downspout locations and so forth.
Also while they were there my neighbour popped by to see about getting a couple things fixed on his place, they had time at the end of my job and were able to take care of his repairs in quick order.
I found out afterwards they had also done the work on a subcontract for my cousin's home, who was impressed with the service as well.
- Approximate cost of services:
- $850.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?