Northern Protocol Inc

Computer Repairs and Support
331 Bayfield St. Unit 210 Barrie ON L4M 3C2
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Northern Protocol Inc

Average customer rating:
10 10 (10 reviews)

Sort by

Julie M. S. B.  in Barrie
Julie M. S. B. in Barrie
1 review Barrie, ON
10/10

Exceptional Customer Care!

Northern Protocol Inc
705-739-2349
331 Bayfield St. Unit 210
Barrie
ON
L4M 3C2
CANADA

Wanted to throw my laptop out of the window - one call to Northern Protocol made me reconsider. They understood the problem - fixed it, and when I had additional questions days later - they were very happy to answer them. Call out to Aaron who blows the top off of customer service. Will definitely use them again.

Was this review helpful?
Private User
Private User
Private User reviews Barrie, ON
10/10

GREAT SERVICE..Once again.

Northern Protocol is the place to go when computer repairs or inspections are needed. I bought one of their Delphi computers, & I must say I have been very pleased. My warranty expires come Jan./2018, but although my computer will be 5yrs old at that time, it very likely will last a few more years to come. Why do I think so?...because Northern Protocol uses top quality products when they build a computer. When they say "we fix it or it's free" they mean exactly what they say. IF a computer needs to be re-examined more than the first time, there is no charge. Mr. Aaron Weston is the President of Northern Protocol & I believe he insists that his customers are treated fairly, & professionally. While you may think that buying a computer elsewhere may be cheaper, please take into consideration their warranties. Are they using top-quality parts?..Do they strive for customer satisfaction, or might they consider you to be just another customer. At Northern each & every customer is treated with great respect, & advice is freely given when required.
When you go into their office, you'll see an office that is well-organized..there is no clutter, or dusty articles. Yes, there are desktops & laptops on display for sale, but they are CLEAN. There
are receptionists on the front desk to help you.
You get what you pay for...at Northern you get the best.

Was this review helpful?
Private User
Private User
Private User reviews Barrie, ON
10/10

Laptop service

I have used Northern Protocol on several occasions, both over the phone and in person, for advice. They have always provided excellent, professional service. I suspected my laptop needed a new battery, so I took it in to them. They did a service, but found that the battery didn't require replacement. Their honest and competent advice is most appreciated. I wouldn't go anywhere else for my computer needs.

Was this review helpful?
Jan  in Caledon
Jan in Caledon
1 review Caledon, ON
10/10

Great service, professionalism and support

Couldn't fix my laptop - so no charge for 3 days work trying to revive it. Found me the right network system backup and had it there for me in a day. Set up my new computer in no time at all.
And...cheerfully, professionally, and with ongoing communications that ensured my needs and timelines were met.

I wouldn't go anywhere else. Best service I've ever had.
Jan in Orillia not Caledon

Was this review helpful?
Greg in Barrie
Greg in Barrie
1 review Barrie, ON
10/10

Computer Troubleshoot -

Northern Protocol not only has repaired my families computers, but has also do diligently assisted me in building my custom computer and I have never been happier with any other investment I've made. The cable organization is proof enough to express how professional and caring this staff is about how things look and operate within a computer, even the most tedious of things. Computers only visit Northern Protocol once as they are not only repaired, butalso setup to prevent failures from occurring. Wonderful business, great atmosphere and it's truly appreciated when you are seen as a customer and a friend rather then just as a number. :)

Was this review helpful?
Terry Anderson in Barrie
Terry Anderson in Barrie
1 review Kettleby, ON
10/10

Excellent Service

I have used Northern Protocol for corporate and personal PC and IT work for over 1 year now and they have never dissapointed me yet. They are alway curtious, friendly, efficient and do exactly what they promise.
I would recommend Northern Protocol to business and home users alike.
Keep up the great work.

Was this review helpful?
Donna Teeter from Alliston
Donna Teeter from Alliston
2 reviews New Tecumseth, ON
10/10

Prompt and friendly service of my computer/printer

I will recommend Northern Protocol to everyone I know when ever and wherever possible, they are friendly and fast and have fair pricing... I am grateful that they have an office here in town. Thank you so much .

D.Teeter
Alliston, Ontario.

Was this review helpful?
Tim in Barrie
Tim in Barrie
1 review Barrie, ON
10/10

Best Place

The team at Northern Protocol are very professional and are extremely knowledgeable. Aaron really knows his stuff and you will never have to look anywhere else for your computer needs. The last time I was in to see Aaron he backed up my information and tuned up all of my computers and everything works perfectly now. Once you find Northern Protocol you will never need to look anywhere else!!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Protocol Inc

We are Barrie's largest Mac, laptop and computer repair and sales facility. Let us make your computer problems disappear. . . fast. We fix it or it's free! ®
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Computer Repairs and Support pros in Barrie?