Mayfair Pools

Swimming Pools, Spas & Hot Tubs
4261 Highway 7 Markham ON L3R 9W6
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72%

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Reviews for Mayfair Pools

Average customer rating:
6.9 10 (11 reviews)

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Private User
Private User
1 review Toronto, ON
2/10

POOR SERVICE, BAD COMMUNICATIONS

Mayfair opened my pool 6 weeks ago and I still haven't been able to swim in my pool. They didn't check to see that my equipment was in good working order and haven't been able to clean the pool properly sine early May. They don't return phone calls and seem to think they're doing me a favour when I call for service. I just signed up with another company that has, in 1 week, demonstrated why real service is all about. I cannot recommend Mayfair. No way!

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Jack &.
Jack &.
1 review Markham, ON
10/10

Removal of old pool liner and installation of new liner including some repair work to the pool base and surrounding platform.

Fast, efficient and professional. Work was planned and carried out with complete consultation with us, the client and scheduling issues affecting us were given undue consideration and attention. It was amazing to watch these skilled people make something so complicated appear so simple. And the financial deal was more than competitive with other estimates. The reasons we have used Mayfair in the past have only been strengthened with this experience. We offer the highest endorsement possible for all aspects of Mayfairs's work and for every staff member that works there that we have dealt with.

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Company Response

Thanks so much Jack for your comment! It was our pleasure and we hope you're enjoying your new pool liner ( and no longer tripping over broken concrete ;) )

A H.
A H.
2 reviews Vaughan, ON
10/10

Swimming Pool Service

Best pool opening in our 16 years of Mayfair pool ownership! Mike and Josh were super friendly, quick, efficient and eager to please. Our drain line was still frozen, so they hauled the big pump in from their truck without complaint and vacuumed the pool bottom faster than I've ever seen it done, with minimal loss of water despite the high flow rate. I would recommend these lads to anybody!

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Company Response

Mike and Josh are a great team. We're so happy you had a great experience with your opening! Thanks so much for your review :)

hbain
hbain
1 review Etobicoke, ON
10/10

Pool renovation

After 4 different pool companies telling us it couldn’t be done, the Mayfair team made the seemingly impossible POSSIBLE! We now have the backyard we’ve always dreamed of because of the makeover and repairs that were done to our old pool. Happy kids = happy parents! Thank you to Aaron and his team!

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Company Response

Thanks for the kind words! Kite shaped pools can be tough...Glad we could help. Happy swimming!!

Paul Sands in Unionville
Paul Sands in Unionville
2 reviews Markham, ON
10/10

Pool Liner Replacement and Pool Repair

I would personally like to Thank Aaron at Mayfair Pools for installing a new liner just ahead of the winter season approaching us this weekend as we had a major water leak all of a sudden just weeks ago after closing our pool this season. Aaron is a guy you can trust with a hand shake and a man of his word. I use Aaron on my personal pool and hot tub as well as on all insurance pool claims I receive over the years through my company as an insurance contractor. Great Job.

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Jim64 in Toronto
Jim64 in Toronto
1 review Markham, ON
10/10

Pool install maintenance and supplies

Great price and quality for installation and maintenance. Store is well stocked but prices for chemicals like most pool companies are high very friendly owner and staff. Store hours could be longer.

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Denise in Toronto
Denise in Toronto
2 reviews Toronto, ON
0/10

Pump need repair

Called Mayfair because pool filter had stopped. It starts up its own. Repair guy looks and says it is working. Hasn't a clue why it stopped. At our house for 10 mins. We call Mayfair back because pump goes off again. This time it is still off when (the same) service guy comes back. Flicks a couple of switches but doesn't even take out tools to open it up. He says it is broken and needs to be replaced. It will cost $700. The one we have is $1,200 and only a few years old. Kept asking him how he knew it couldn't be fixed - his response - because it isn't working. Really!! Was there 20 mins this time.

0 of 1 people found this review helpful.
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Shafina Hayat from Unionville
Shafina Hayat from Unionville
1 review Markham, ON
1/10

New Pool Installation

If you're considering working with a professional, time sensitive and committed pool company, DO NOT HIRE Mayfair Pools in Unionville. Working with the company was painful and frustrating. We had paid for a maintenance package that was never explained to us, there was no follow up by the company in regards to customer satisfaction or inquiries at the end of the project. They do not return emails, phone calls or texts. Their communication skills only function when a payment is due. Highly disappointed, dissatisfied customers. Spend your hard earned money elsewhere.

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HOWARD
HOWARD
16 reviews Brampton, ON
10/10

New Pool/Deck/Spa Install

After significant research and four quotes we were led to Mayfair by four other satisfied customers who we knew socially. Even so we checked their previous work and did 3 references with Mayfair customers - as this is a massive investment.This is our 2nd pool in 14 years (first was at a previous house) so we could compare experiences. What a joy. From our initial meeting with Russ King (salesman for Mayfair) to all the workers and even the owner Aaron - we were more than impressed with the entire experience: perfectly on time, superb work ethic, on budget and the cleanest pool company ever! This is a family business for almost 40+ years and I have never seen such dedication and pride. Many of the workers are in their 2nd or 3rd decade with the company. Believe it or not - Aaron (owner) did the cement finish of the bottom of the pool HIMSELF! The follow up, the customer service, the training on the remote spa/light/heat system were amazing. Never too much, always available and really quality work. Russ King came back and forth and always with a smile. We are utterly delighted with this fabulous pool and are thrilled that we chose Mayfair. No surprises and even got a small refund at the end as we were able to save in a certain area - a fact pointed out to us by Mayfair themselves. Highly recommended!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mayfair Pools

Why Mayfair Pools?
We understand that time with family and friends is precious -- and that is why we work with our clients to construct an environment where laughter, good times and family fun are only the beginning. Mayfair Pools, a family owned business, has serviced Markham and surrounding area families for over 40 years. With over 2000 new pool installations to date, Mayfair enjoys an outstanding reputation for quality service and craftsmanship.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
SERVICES
At Mayfair pools we take our business seriously and we know that when the swimming season is here you want your pool up and running, trouble free. Trust Mayfair for all your pool service needs. Pool Services: Openings and Closings Maintenance Repairs Renovations/Construction Liner Replacements Design and Construction Swimming Pool and Spa Repair Care and Water Treatment Opening and Closing your Pool Spa Sales Outdoor Living Products and Services.
SPECIALITIES
We deliver all your swimming pool chemicals right to your door!
WEBSITE
http://mayfairpools.com/
YEAR ESTABLISHED
1977
PAYMENT METHOD
Visa, Mastercard, Cheque and e-transfer
LICENSES
ASP, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year on Workmanship. Please ask for more details. Warranty depends on project completed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.