We hired this company to make custom shutters for our last home about 3 years ago. It is a small husband and wife owned business so we thought we would give them a try. The consultation was great. They were very respectful of budget and offered a range of ideas and advice. It all fell apart on the install. They were missing parts, had to hand cut pieces to stick them in until proper parts came in. We had to call multiple times to push to get install completed properly. Reading the review below, It was fortunate we had not yet paid in full and had leverage to get the job done right!