My wife had to return 2 major items that we have had for a few years because they were worn and we never really were satisfied with them in the first place. I am speaking of a comforter for the bed and a set of expensive frying pans. They were returned and refunded (with a bill) with no questions asked (which is true to their policy). Therefore we were able to buy a better quality of both at the same store. They have a no questions asked lifetime return policy which just gives you a piece of mind in using it. I would recommend that if they have what you are looking for, it would be foolish to buy anywhere but Bed Bath and Beyond.