Hello all, if you are reading this review because you are searching for a reliable and knowledgeable staff of trades people, then let me tell you that the staff at Mr. Rooter have impressed me on two occasions. The first occasion I had a drain problem that turned out to be a sump pump that had failed. It was not an obvious problem and yet Shuan figured it out quickly, tested for it and then resolved it. He went to great lengths after solving the problem to make sure that the solution was absolutely the end of the matter. My next call to Mr. rooter was based entirely on the degree to which I had been impressed with the care and conscientiousness of Shaun. This time I was having a problem with some in floor hearing, the hydronic tank and the water tank supplying the heat to the exchanger. Not a simple matter, with a lot of intermediary steps. Jeff showed up from Mr. Rooter. Very qualified - a gas fitter and a plumber, able To move lines to make things more efficient, as well as able to check the in floor heating, from the thermostat to the heat exchanger. Mr. Rooter employees are paid by the job not the hour. And Jeff spent a huge amount of time re-doing fittings and pipes and valves in order to produce a final product that could easily be addressed by any future need for repairs. He was honest, accurate and detailed in his work. The photo is just the water heater and all the lines he moved and re- plumbed. I have tried a lot of teases people over the years. I am sold on this company and any other company that they are prepared to recommend.I know it sounds ridiculous, but I can almost guarantee that if Mr. Rooter's staff tackle a job, your expectations will be exceeded. I. The end .. New 75 gal water heater, new hydronic tank, new pressure valve, new shut off valves, re- routing some gas fittings and a few other system checks. All is functioning perfectly. Thank you.