At the end of November 2017, we contacted Gandy Installations to give us a quote on installing a new gas furnace to replace our 33 year old one. Rob D. came well prepared with his ipad and brochures. He explained the process to my wife and me, from the paperwork to installation and what to expect afterwards. Rob was courteous and assessed our needs before giving us a detailed quote on the Lennox furnace we picked based on his recommendations.
We scheduled the furnace install on December 11 with Gandy. On the day of install, Jack arrived promptly at 8:00 am and Glenn arrived soon after Jack. They were both polite and respectful. Jack was called away to another (bigger) job about an hour into the job, while Glenn stayed behind and finished the rest of the install. My wife and I are very pleased with the service we got from Glenn. He was efficient and thorough from install to clean-up. We appreciate how Glenn patiently answered all of our questions, and even showed us how to program the new thermostat he installed along with the furnace.
We also appreciate how Gandy Installations provided a worry-free experience. They took care of all necessary paperwork: the permit, Fortis rebate, and even registered the furnace with Lennox for the warranty. Thank you Gandy Installations for the excellent service.