On Jan 10 I arrived home from Surgery and found a backed up basement. I called my insurance company and they sent Firstonsite. I was told the job would take a minimum of 6 weeks from the project manager. The crew that did the work where great for the most part except the contractor that scratched our brand new washer and dryer because they dragged tools across the tops. Never heard from the project manager until I was already unsatisfied with the site supervisor that showed up and dropped the ball from day 1. If I had not been at home the Project wouldn't be done. Crews would show up with wrong work orders and I gave more direction then the management. I would not recommend the management from the Surrey location, but did like the crew from Abbotsford.
- Approximate cost of services:
- $10,000.00