They consistently tried to take shortcuts on the repairs, doing less than what they told my insurance company they were doing.( Like replacing 1 fence panel instead of the 40 foot run they were charging my insurance for. )Every time I called them on this the project manager just claimed ignorance, and never took responsibility for the "mistakes". Everything they repaired had to be re-done. If you are using this company, get a copy of the quote from your Insurance company and cross check EVERYTHING. Inspect all the work, and demand it to be redone if it is not up to standards. My Insurance let me hire my own people for part of the job, as their work was so bad.