I called Best Bet after looking thru their website. At the time I had not seen the Homestars Review from 2012. They came and did a small reno so I could open up a wall in my kitchen. Naturally this meant some plastering and perfecting the final product as this work is extremely visible. It is the wall between my kitchen and family room. First, after the vent was relocated Best Best plastered the vent cover into the wall, so it could not be removed for cleaning etc. I called them back to undo the plastering and fix the wall so it was level. He blamed the HVAC company for using the wrong vent cover. The wall they were plastering for me was extended by 6 inches when it leaves the floor but it is only extended by 5 inches in width by the time it connects with the ceiling. The plastering job is completely poor with holes and dents. In order for us to paint this wall, we had to use putty/sanding and do another 5 hours of work in order to paint. On the day that I called them back to correct the job, the gentlemen was extremely rushed. He sanded down one wall and then started to leave. I had to ask, if he was not going to do the second wall. Honestly, I am extremely disappointed. I made no fuss about paying their asking price, so I expected better service in return. I would not use this company again nor would I be willing to recommend them.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?