Unprofessional customer service and installation. Job was not executed or followed up properly. Salesperson was too chatty about personal life and unfocused making multiple mistakes on our project from order to measurement to installation to invoicing. Credit card was charged additional amounts without authorization. Invoicing was requested and never provided until being questioned. Parts of carpet are loose and wrinkling. Paint on walls were marked. Extremely disappointed in level of professionalism and customer service from sales and installation to upper management and ownership.