Livingston Carpet & Flooring

Floor Laying & Refinishing
2273 Dundas Street West, Unit 13 Mississauga ON L5K 2L8
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Floor Laying & Refinishing
Livingston Carpet & Flooring
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61%

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Reviews by rating (past 12 months)

Reviews for Livingston Carpet & Flooring

Average customer rating:
7.1 10 (40 reviews)

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Maria from Markham
Maria from Markham
1 review Markham, ON
6/10

Removed Carpet and Installed Laminate Flooring

I hired this team to remove the carpet in my house and replace it with laminate flooring. It was good but I found that there was a lack of interest in the end. The edges seem to be falling apart, I am not happy with the end result. Not the best service.

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Company Response

Hello Maria, I'm sorry I don't recognize your name or location but regardless I'm concerned with your comment. Please call me at the store (905-607-9100) so I can understand your concern and have things remedied. All of the products we carry and install are from reputable manufacturers and suppliers so if you have experienced an issue with the product, we can make a warranty claim on your behalf. Please do call me. - Gary

Anonymous from Mississauga
Anonymous from Mississauga
2 reviews Mississauga, ON
9/10

Delivered Carpet and Laminate Flooring

I went to the Livingston Carpet & Flooring company for advice on flooring options and installation tips. The employees were very knowledgeable and polite. They provided me with great advice and the best options for laminate floors. They delivered what I purchased from them on time to my house. No complaints. Great service.

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Company Response

Thank you for the kind comments. We aim to assist the DIY customers as much as we can. Please tell your neighbours about us, and to take advantage of our no charge delivery in Mississauga/Oakville. - Gary

Gail MacIntyre  from Toronto
Gail MacIntyre from Toronto
1 review Toronto, ON
10/10

Carpet Removal & Installation

The Livingston Carpet & Flooring team did an excellent job taking out an old carpet and installing a brand new one. The carpet looks perfect. They followed up afterwards making sure that everything was up to our standards. They are very nice and professional. I have already recommended them to family and friends!

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Company Response

Hello Gail, we are so pleased that you are happy with the carpet that you selected. Thank you for the nice review. Referrals in our business are golden and I appreciate you mentioning to friends and neighbours about our great service. - Gary

Lisa Mc from Mississauga
Lisa Mc from Mississauga
5 reviews Mississauga, ON
10/10

Carpet Installation

We needed carpet replaced on our stairs. Install was done within a few days of my visit to the store. Shortly thereafter, we encountered a flood in our home. After I contacted them to replace the carpet, they had someone onsite to remove the affected carpet the same day. The new carpet was installed within a few days of that. Overall good service.

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Company Response

Hi Lisa, we are so glad we could help you out as we did. I recall the nightmare you had! You chose a great berber carpet for the stairs, so barring another flood, you should be good to go for a long time. - Gary

Sarah from Hamilton
Sarah from Hamilton
1 review Mississauga, ON
1/10

Carpet installation

No customer service, not installed well, installers had a massive fight with each other while they were here making me very uncomfortable, they subcontract the installation out. They don't follow up to ask how it went, I had to call twice with problems which they attempted to fix one by sending the installer back out and again no one from the store has called to ask if I'm now happy. Will never use again or suggest you do either. Our belief in supporting the local family company over the multi nation chain has not worked for us this time AND they were not even the cheapest.

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Company Response

Hello Sarah, Wow, there is certainly a lot to digest in your review/commentary, and what you unfortunately reported is not what we are about. The one comment I will make is that one of our crew are hearing impaired and that may account for the loud voices you heard. - Gary

Ada from Richmond Hill
Ada from Richmond Hill
1 review Richmond Hill, ON
10/10

Bedroom and basement carpeting

Livingston installed all the carpets in the upstairs bedrooms and a portion of our basement, in the play area. They did an excellent job and I am very pleased with the work they did. The crew was very nice and knew exactly what they were doing. Everything was good except the cleaning up. I am not very happy for that. I did pay for the cleaning up fee but they only took two-third of the old carpets away as their van had no room/space. They didn't come back to pick up the rest. I had to take care myself.

The owner Mr. Livingston who is an extremely nice person. He offered us a very good deal so that we can keep the carpet style which we were really like.

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Company Response

Hi Ada, we are pleased that you are happy with the choice and cost of carpet you made, and that the installation was up to your standards. We always aim to ensure you are pleased with the complete job and have the finished product inspected before we leave. I do apologize that all the old carpet was not taken away. Certainly a return trip was in order to pick up the remaining. - Gary

Janine from Mississauga
Janine from Mississauga
1 review Mississauga, ON
9/10

runner on the stairs

This job was basic, but I think they did a quick and good job. After going in and picking what we wanted they came in and put the runner on the stairs. They gave us exactly what we wanted and expected, at a good price. I would recommend Livingston.

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Company Response

Hello Janine, No matter the job, big or small, we aim to have a satisfied customer. Glad you were happy with the price and workmanship and we appreciate the kind review. - Gary

Bonnie from Richmond Hill
Bonnie from Richmond Hill
1 review Richmond Hill, ON
10/10

wall-to-wall carpeting

Livingston did an excellent job installing wall-to-wall carpeting in one room of my house. There was a non-removable desk in the room and they did a great job working around it. I would definitely use them again.

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Company Response

Hi Bonnie, thank you for reviewing our service here. You might not be aware but its quite often we encounter obstacles to work around with our installations. Pianos, Billiard Tables, Exercise Equipment and like yourself, non-removable furnishings, our installers can get the job done! We look forward to helping you with your next flooring project Bonnie. Thank you - Gary

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Livingston Carpet & Flooring

Livingston Carpets & Flooring is one of the oldest and most trusted names for flooring in the Greater Toronto Area - proudly serving your community for 60+ years. Vast selection of quality Carpet, Hardwood, Laminate and Vinyl/ LVT products.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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