Our fridge went on the fritz over a long weekend awhile back. We googled appliance repair, and Don's was one of the first to pop up. He was at our hous in less than 2 hours after talking with him and had the part on hand. He warned us that it would either fix the problem, or be a temporary band-aid solution. Unfortunately, it was only a band-aid solution and we did have to buy a new fridge, but appreciated him for being honest and forewarning us that we may still need a new appliance. Would definitely call him again!