Awesome. Backyard gets scorching hot. Steve walked us through options and products until we understood everything. Quote came in around expected. His delivery and install was quick — under an hour. He coached us through the tricks while using — easy-peasy. Nice guy and great service. Love the product...adds a touch of Italy to the yard. Awesome awning.
Best way to cover our back deck, no more portable umbrellas that would blow over in the wind. Excellent customer service. Called after three years after installation, came over same day. Would highly recommend this company.
Steve recommended a fabric canopy over our sunroom glass panels instead of a retractable awning that might break the glass in a wind.
He fitted the fabric with grommets and our sunroom temperature dropped 15 degrees immediately
We would recommend them and their recommendations for a project
Today Steve and Tyler came to repair my awning. They arrived when they said they would and worked with efficiency and expertise. They replaced an arm of my awning in about 20 minutes and were off to make several more calls even though it was dinner time. I would recommend them highly!
Awning Master was a pleasure to deal with. Our contact person “Steve” was friendly, so helpful and took the time to help us decide on the details of our new awning. The estimated date of installation was accurate and they were professional, timely very clean during the actual installation. We love our awning and believe we definitely made the right decision to go with Awning Master after researching many other companies.
This is the second Awning Master awning installed on my home, the first was in 2013. I was hoping to match the material on the existing awning and luckily despite the particular fabric being no longer available from the manufacturer, my installer Steve managed to locate the last remaining stock of the fabric and it was a match. Great service, quick and tidy install as well as congenial conversation with Steve and his assistant. I will highly recommend Awning Master to anyone who asks.
Awing and installation service was ordered in late April, I was told it would take about 2-3 weeks, and I paid a deposit on the order.
Now it is June 02 I still have not received the awning or been confirmed an install date. Multiple phone calls and text to the company and the technician (who came to measure) went unanswered, the only reply was they are behind schedule due to the weather.
You can go to another retailer, buy an awning and install it yourself will probably take about 7 days, include shipping time, to complete the job.
Edit: finally we got the awning installed in less than 30 minutes. Due to somewhat acceptable personal reasons for the delay, I am upgrading the rating to 9 Stars.